Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Introducing Mattermost 6.0: A New Approach to Developer Collaboration

Today, too many software organizations are in crisis. They face soaring expectations on delivering digital solutions, a complex and fast-changing array of new technologies and new threats to understand, and a limited pool of experienced developers, SRE, and SecOps professionals ready to execute in modern environments. What’s worse, technical talent is too often misconfigured.

Mattermost v6.0 is Now Available

Mattermost v6.0 is generally available today, launching a redesigned integrated platform. This release includes new platform navigation, plus new features and improvements to Channels, Playbooks, and Boards. A new Mattermost Desktop v5.0 application is released, and multiple features have been promoted to generally available.

Digital Customer Experience: 2022 and beyond

A great digital customer experience ensures that your customers feel valued and understood, irrespective of which platform or channel they reach out on, along their customer journey. Each customer interaction needs to be smooth, convenient, and hassle-free. Needless to say, a customer-centric strategy is imperative for both physical and digital customer experiences.

APIs Are The Prefabrication Of Software

Whether it’s for building a company, monitoring the news, or even making a grocery list, software penetrates every part of the modern western lifestyle. The demand for software far exceeds what developers (and the tech industry as a whole) are capable of supplying from scratch. In order to keep pace with demand, our industry has been increasingly shifting towards a ‘prefabrication’ model of software development via the utilization of third party APIs.

Simpler plans for Element, on-premise and cloud!

You may have noticed the Element website has had a bit of a refresh today. We’ve made it a little easier for people to navigate according to how they want to use Element - there are now personal, community and enterprise tabs in the top navigation bar. Simultaneously we’ve distinguished Element Matrix Services (EMS) a little more, to make it clear that EMS offers hosted Matrix infrastructure directly to developers so they can build on Matrix.

Element 1.9.1 - Chat Export is finally here!!

Hiya folks! We’re pleased to announce that our latest release includes the ability to export chat from all Rooms and DMs on Element Web and Desktop - with huge thanks to Jaiwanth Vemula from IIT Kharagpur University, who single-handedly built the whole feature as his Google Summer Of Code contribution this year! The ability to export is one of our most up-voted features ever; we’re incredibly excited that it’s here.