Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

5 open source Intercom alternatives to consider in 2022

Intercom has become an industry standard for talking to customers via live chat. In its 10 year history, Intercom set the bar for customer engagement with SaaS businesses pretty high. However, open source challengers are on the rise. The indisputable advantages of open source software over its proprietary counterparts have experts looking for open source alternatives to Intercom, too.

What is a Digital Workplace?

The digital workplace is a phenomenon that has grown in leaps and bounds in the wake of the COVID-19 pandemic. The adoption of technologies has increased and changed all aspects of our lives today, including how we work. However, today’s workplace is very different from the traditional workplace. For one thing, its definition is no longer limited to the physical sense.

Does a 4 Day Work Week Actually Work?

Have you heard about the recent workplace buzz? The 4 day work week is a trendy workplace practice that is being talked about a lot. The key goal is to have three days off to achieve a better work-life balance. However, there are differing views on whether the 4 day work week achieves the desired objectives for both employees and the organization.

Webinar Demo: Unlocking your IT Helpdesk with chatbot for Hybrid workplace

Learn how 80% of repetitive IT Support issues & requests can be automated for your employees faster, instantly using IT Helpdesk Chatbot. Augment your IT Helpdesk team with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ.

Creative ways to stay connected with remote coworkers (that aren't a virtual happy hour)

As the months of remote work add up, it’s becoming increasingly difficult to partake in the virtual coffee dates and happy hours we relied on in the early days of the pandemic. Zoom fatigue is setting in, and it often feels better to simply opt out of the activities that aren’t required. Of course, we all need to make choices about how we spend our energy right now.