Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Syncing customer data with Hightouch: Crafting Saas

Join Courier pigeons Nica and Shreya as we talk to Hightouch team members Mary and Andrew about how to sync customer data with Hightouch. The Courier and Hightouch integration means that you can send notifications using just a user ID and rely on the integration to find all the contact info you need for your users.

Engineering at a High-Growth Startup with CTO at Hightouch, Josh Curl

Welcome to the "Hacking the Engineering Process" meetup! Data infrastructure startup Hightouch invented the category of "Reverse ETL", and grew to hundreds of customers such as Spotify and Blizzard in under two years. What's it like working on the tech behind a company experiencing such fast growth? Join us as we go through the entire technical journey, from the early MVP to a hardened system processing billions of data points a day. We'll talk about everything from systems architecture to engineering culture and hiring.

The Developer's Guide to SaaS Compliance

As SaaS applications usually collect and process sensitive user information, keeping this information secure is key to building user trust and ensuring long-term business success. One of the ways for SaaS providers to communicate how exactly their users’ data is kept safe is through compliance with security and privacy standards.

What is asynchronous messaging?

Messaging is how most of us communicate in our daily lives nowadays. But do you know the difference between synchronous and asynchronous messaging? Do you know that you do both? We communicate asynchronously with our friends, coworkers, and customer service agents. Find out the benefits of this communication method and why you should introduce it as your customer support channel.

7 ways to establish an empowering collaborative culture in your workplace

The benefits of team collaboration are clear. Employees can do more and perform better when they work together towards a common goal. Working collaboratively brings out the best in each employee and they take pride in knowing that they are part of a team. As a result, employees are happier and less stressed, which increases engagement.

10 Project Management Challenges with Expert Solutions

Project-related issues are inevitable, but how you’re prepared to solve those problems will determine how successful your project will be. As project managers, you know there are many complex elements to balance, and it’s a challenging profession to tackle. It’s your duty to put all key factors into perspective when mapping out a new venture with your team, delegating all the time, money, people, and resources involved in getting a project off the ground.

Start your next venture with Miro

Get Growing with Miro’s Startup Program Join the Startup Program now and get $1,000 in credits. To make your startup thrive, you have to wear many hats and handle many moving parts. Miro gives your team all the tools to collaborate, communicate, plan, and stay organized during those highly unpredictable (but often fun) early stages. Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.