Teams | Collaboration | Customer Service | Project Management

The General Data Protection Regulation (GDPR) was big news for companies when it came into effect in 2018. It aimed to put more controls on how organizations manage the personal data of their EU-based users. Since the law’s enactment in 2018, some US states, such as California and Virginia, followed suit and passed their own data privacy laws for their respective residents. Companies that do business in those regions now have to ensure they comply with these legal requirements.

TikTok. Jokes written by computers. Empty offices in downtown Denver. What do these things have to do with business communications? Everything. Today’s business communications tools and apps are agile, engaging, and smarter than ever thanks to huge changes in technology and rapidly evolving work trends. How are these new technologies changing the face of business communications? Here are the top 10 business communication trends you don’t want to miss.

A new study has revealed findings that every leader of a large company should know. Why should every executive know about this new bit of research? The findings are essential for company leaders who want their organization to move with agility and focus because when valuable data, contacts, or best practices are locked away in a silo, information sharing can’t happen, and neither can doing more with less.

Best Online Chat Software? We all know reaching out to prospective customers is the surest way to turn them into paying customers. Thankfully, there are many ways through which you can reach out to these buyers, such as through emails, phone, and social media. While these are all great ways, using online chats is your best bet. Research shows that chat software offers 73% customer satisfaction, while the rest offer about 44%.

Open-source software is the trendiest game in town. Although open-source software has long been used by individuals for their private use, organizations started implementing more and more of it. 🔓 Companies choose to implement alternatives to proprietary software for multiple reasons, like more flexibility and fewer costs. In this article, we’ll cover all the info you need to have on open-source software: what it is exactly, what are its advantages, and common examples.

Remote collaboration is the process of working together towards a common goal while being physically apart. It is the staple of digital workplaces and is a must-have in the time of remote and hybrid work. The world of work now implies a dispersed workforce and team collaboration is an essential ingredient in business success. Yet, many organizations struggle to implement effective remote collaboration.