Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Creative ways to stay connected with remote coworkers (that aren't a virtual happy hour)

As the months of remote work add up, it’s becoming increasingly difficult to partake in the virtual coffee dates and happy hours we relied on in the early days of the pandemic. Zoom fatigue is setting in, and it often feels better to simply opt out of the activities that aren’t required. Of course, we all need to make choices about how we spend our energy right now.

6 Tips for Stress-Free Corporate Travel Planning

Planning corporate travel can be one of the most stressful aspects of any business trip. It’s incredibly easy to overlook little details that might come back to bite you during your time away from home or office. According to Reportlinker, the global market for business travel is all set to rise up to USD 829.5 billion by 2027.

Product Customization: Benefits, Examples, & Tips

Imagine opening your Netflix account and seeing four independent Turkish television shows, an advertisement for a German horror movie, and three movies you’ve already seen, but didn’t really like. Not very helpful, right? Fortunately, Netflix has customized their product to offer personalized recommendations in a way that will please their users, and keep them coming back for more.

What is ESG: Issues, Importance, and Initiatives

Back then, the only important milestone that mattered to an investor was the steady increase in the company’s profit. However, things began to change, especially when climate change proved to be more than just an imaginary scenario. Affected businesses have experienced lesser profits which have affected their laborers. These non-financial factors have pushed investors to pressure organizations to incorporate ESG into their businesses.

Zulip 5.0: Threaded open-source team chat

We’re excited to announce the release of Zulip Server 5.0, containing hundreds of new features and bug fixes! Zulip is an open-source team collaboration tool with unique topic-based threading that is ideal for both live and asynchronous conversations. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day. Zulip’s 100% open-source software is available as a managed cloud service or a self-hosted solution.

Chat Software for Small Businesses: Get the Conversation Started

Many small businesses face challenges in providing prompt and timely customer service. Using reliable and efficient live chat software for small businesses can help address this challenge and boost customer satisfaction. We at Vision Helpdesk are committed to helping small businesses to grow through our efficient chat software.

How Courier Became SOC 2 Type 2 Compliant

The consumerization of SaaS has resulted in a massive handling of PII (personally identifiable information) over recent years. The security and protection of said PII has therefore become central to the foundation of a quality SaaS product, and Courier is no different. In a world where there seems to be a new data breach every time we look, users continuously demand transparency into how their data will be handled.

Building in-app chat with Rocket.Chat

Conversations are the lifeblood of every business, customer relationship, and community. So it's no surprise that many of the web and mobile apps we use daily now have conversational functionality. We all expect to be able to chat with our favorite companies, organizations, and communities at any time, anywhere. In-app chat is no longer a nice-to-have addition to the app - it's an expected part of the user experience.