Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Finding an equilibrium between doomsday and enlightenment with AI

Hardly a day goes by without mention of ChatGPT and AI. It’s all around us in media and conversations. Join us as we talk to Carolyn Clark, VP of Employee Experience Strategy at Simpplr, and Shaun Randol, EIC of Digital Publications at LAM Research and find out about life after ChatGPT, how the communication landscape might look in the future, and how AI could influence the employee experience.

AI Tools, Concerns, and Possibilities with Carolyn Clark & Shaun Randol

This episode features an interview with Carolyn Clark and Shaun Randol. In this episode, Amanda, Carolyn, and Shaun take on the vast world of AI. They discuss how they use tools like ChatGPT in their everyday lives, the role AI plays in internal communications, and security and ethics concerns in this new landscape.

A huge new update for Element Call Beta 3!

I can’t believe it but it’s been a year since we last updated you about the progress of Element Call, our Matrix-based VoIP product. We haven’t been resting on our laurels though, a huge amount of work has been going on over the last twelve months, and today we bring an absolutely massive new update in Beta 3 of Element Call.

The future requires new skills: Get your organization ready with learning and development

I’ve built my 20-plus-year career through continuous learning. I’m intensely curious about people and technology, and the way people experience technology and the world around them. This curiosity has fueled a learner’s mindset that urges me to always want to know what’s next.

A Developer's Guide to Notification APIs

While marketing-related notifications are often handled by marketing automation platforms, engineering teams require notification infrastructure that is designed for automated product-driven notifications. This might be a simple SMS password reset notification or new user onboarding email sequence. Or it may be a more complex notification tied to a feature of the application, such as an approval request sequence.

Streamline IT Operations With IT Management Software Service Desk

The businesses and organizations of today are heavily relying on IT infrastructures to drive productivity, enhance operations, and deliver top-notch service to all end users. To manage and support IT assets and services in a manner that will be more efficient and effective than the systems and processes the competitors are using, these same businesses and organizations are turning to IT Management Software Service Desk solutions.

10 Key Benefits of a Hybrid Work Model for Employers

In the midst of the coronavirus pandemic, millions if not billions of people around the world switched from commuting and working at the office to working from home. This was a drastic change for many people as they had to adapt quickly to the “new normal” life we were living. This shift was rapid; however, many employees did not complain as the need to commute to work, wake up early, wear formal clothes, and pack lunch daily all fell away.