Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

8 best practices for managing off-channel communications

‍ Communication in the workplace has evolved beyond emails and enterprise chat platforms. Employees now use personal messaging apps, encrypted services, and even social media for work-related discussions. Plus, a 2023 HP Wolf Security Report found that 67% of remote and hybrid workers often use personal devices for work. While this change boosts productivity, it also introduces security risks, regulatory challenges, and potential data breaches.

Wire Cells - Secure by Design

Throughout this series of blog posts, we’ve been focusing on how Wire Cells will change the secure workspace market with its ease of use and powerful real-time collaboration capabilities. By now, you know that integrating Cells’ real-time document sharing and collaboration with Wire’s full-featured communication is going to reset the bar for what users and organizations expect from a secure workspace platform.

Advanced intranet search: how enterprise solutions enhance efficiency and productivity

Traditional intranets often turn into information graveyards filled with irrelevant content and outdated resources. While intranet search should help employees wade through these digital piles, ineffective technology further contributes to bottlenecks, misinformation and frustration — negatively impacting business outcomes.

Team roles: 9 types to create a balanced team

Dr. Meredith Belbin developed the team role theory based on common behavioral attributes. The Belbin model divides the roles into action-oriented, thought-oriented, and people-oriented categories to balance teams and increase productivity. Working in a team takes organization and collaboration. For teams to be most productive, everyone should have a specific role that aligns with their strengths. Dr. Meredith Belbin developed the team role theory based on behavioral attributes.

Qualities of a leader: 17 traits of effective leadership

Leaders aren’t just born that way. Most develop and hone skills ‌anyone can learn. These 17 traits are the core leadership qualities to develop if you want to become a better leader, both personally and professionally. In this article, you’ll learn what these leadership qualities are and how you can implement them in your own life. Leading a team is no easy task. Just look at some of the most inspiring leaders, like Arianna Huffington or Rosalind Brewer.

20+ Must-Have Organizational Tools to Use in 2025

The main benefits of staying organized are better productivity and work performance. It gives you a sense of control, which is important for time management, building resilience, and improving general well-being. Using effective organization software can enhance these benefits, allowing you to streamline your tasks efficiently. Being organized increases focus and confidence, and you accomplish more tasks quickly.

18 Discord Alternatives with Pros and Cons

Discord is one of the most popular and effective online communication tools. But why do so few businesses adopt it for professional use? While it excels in casual communication, many companies seek Discord alternatives for a more business-focused environment. In this article, we’ll examine Discord and 18 apps like Discord that are currently on the market. Discord has expanded its user base. Originally designed for gamers, it offers free communication on various topics and interests.