Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

7 tips to help manage your distributed team

Distributed team management happens when your team members are based in various locations and, potentially, in various time zones. These types of teams can bring a wealth of global knowledge—but they also pose their own unique challenges. Learn how to best support your distributed team with these seven tips. With an increasingly global economy comes the need for global teams to serve customer wherever they are.

Before you try transactional leadership, read this.

Transactional leaders tell their team exactly what to do and motivate employees via perks or rewards. While this leadership style is useful for short-term pushes or emergency situations, transactional leadership should be used with caution. Read on to learn about the pros and cons of transactional leadership, when to use it, and some alternative styles to consider.

The Secret Sauce of High Engagement with Keri-Lynn Pajer, VP of HR Business Partnerships at Agero

This episode features an interview with Keri-Lynn Pajer, Vice President of HR Business Partnerships and Change Initiatives at Agero. Keri-Lynn is a Strategy and Planning Executive with expertise in aligning organizational needs to the delivery of complex business solutions and expanded capabilities. In this episode, Miriam and Keri-Lynn discuss the importance of listening to employees, the balancing act of integrating AI while maintaining human connections, and the continuous effort to maintain a culture of trust and engagement.

Custom Software vs. Off-the-Shelf Solutions: What's Best for Your Startup?

Startups are inherently dynamic, struggling with constantly changing demands and challenges. Your success starts with making the right decisions covering the type of software that supports your operations. As a startup founder, you may decide between the off the shelf software vs custom software. This choice significantly impacts your ability to scale, adapt to market changes, and achieve long-term growth. But how do you determine what will elevate your startup? Let’s break it down in this post.

New Templates in Miroverse: December '24 - January '25

As the world slowed down to celebrate the holidays, the Miro Community came together for a season of creativity, reflection, and inspiration! We’re so grateful for the amazing energy you brought to Miroverse during these quieter months. Over December and January, we added more than 400 templates to the Miroverse gallery and wrapped up the Calendar Templates Challenge with over 20 incredible submissions. What a way to kick off the new year!

4 must-have communication tools to unlock collaboration

Communication tools are an integral part of effective team collaboration. In this article, we take a look at the five most important features of communication tools, then review the four must-have types of communication tools your team needs. Effective communication is one of the most important parts of any business. By enabling easy communication, you unlock collaboration and make it easier for team members to focus on the work that matters.

Rehumanizing work in 2025: How AI digital employee experience trends are making work more personal

For centuries, the story of workplace technology has been one of efficiency and automation at the expense of human experience. Machines took over repetitive tasks, data was centralized and analyzed at unprecedented speeds, and collaboration moved to the cloud. But for all these advances, something was lost along the way: the humanity of work.

The rising threat: Whatsapp phishing on government officials

The recent cyber attacks targeting WhatsApp accounts of government officials worldwide highlight the dangers of using consumer-grade communication tools for sensitive roles. These breaches reveal critical vulnerabilities that cybercriminals are taking advantage of more frequently. It's time for government entities to rethink their communication protocols and prioritize security.

How to create and manage a project calendar to set your team up for success

A project calendar gives you a bird’s-eye view of the overall project schedule so you can see when different project tasks are due. With a solid project planning calendar in place, you’ll stay informed and know exactly what you are doing today, next week, and beyond. Learn the different types of project calendars and how to create your own.

What is workforce management (WFM) and how can it work for your team?

Workforce management (WFM) is a set of techniques used to improve internal processes, drive efficiency, and create a more enjoyable place to work. If your team productivity needs a boost, WFM may be your solution. Looking to improve team productivity and overall performance? Workforce management can streamline your team’s workflow and operational costs. That leads to enhanced efficiency, better employee engagement, and higher team morale.