Shopify is a popular e-commerce platform which allows companies to create online storefronts even with limited tech know-how. OneDesk is an all-in-one work management software. With OneDesk, you can manage multiple aspects of your business, from multi-channel customer support, to employee time tracking and project planning. Open communication channels for your customers and prospects by integrating your Shopify store with the OneDesk customer applications.
For the past few years, especially as hybrid and remote work have become normalized, enterprise organizations have become reliant on an increasing number of applications and cloud-based platforms to streamline collaboration and improve productivity among teams and individuals. Companies are incentivized to ensure their tools are accessible to everyone and that work remains frictionless, all while ensuring their data stays safe.
We’re halfway through the year and have a bunch of exciting updates to share, including a few that we hope will make your collaboration experience more seamless across tools and devices. This includes several new integrations, the new Miro Interactive display app, and a host of new features focusing on enterprise-readiness. Read on to find out about all the ways you and your team bridge the gap between tools and collaborate more effectively.
We’ve all been there—the wild chase to get teammates to log their time. Whether you distribute an email mid-week, comb through individual timesheets and send one-off direct messages, or post an announcement on a broader channel, chasing teammates to log their time is a big annoyance. Enter Time Reminders!
When you discuss a contract, it can make everyone’s eyes glaze over fast. Most people are far more interested in the meat of the deal: how you’ll execute the project and the payoff. However, thorough marketing contracts are vital to an agency’s success. Proper contracts between your marketing agency and the client, independent contractors, and subcontractors protect all parties, outline expectations, and establish boundaries.
Digital transformation has revolutionized the modern workspace, profoundly reshaping how businesses operate and employees navigate their professional lives. This paradigm shift, driven by rapid technological advancements, has empowered organizations globally to optimize productivity, streamline processes, and foster innovation.
Around 20% of startups in the US fail within a year. Half won’t be around in five years, and nearly two-thirds (65%) fail within a decade. It’s easy to look at those figures and lose faith. Success stories that tell of founders growing from a garage to a billion-dollar tech giant could be considered the stuff of legend. But here’s the thing: those companies do exist, especially in the tech industry.
After a detailed review of Service Optimization in the previous post, part three shifts our focus towards understanding the tangible return on investment (ROI) of improved customer service. Businesses investing time, money, and resources into customer service transformation should have a clear understanding of the potential return on investment (ROI). Fortunately, there is plenty of data demonstrating the value of investing in customer experience (CX).
Protect your company from cyberattacks with a VPN. This technology creates a secure network connection while using a public network and encrypts connections made over the internet. Do you know 65% of cyberattacks happened on small-to-medium-sized businesses? Large businesses employ world-class security protocols like Quantum Encryption, and they are safe. So, small-to-medium-sized businesses must consider keeping online activity secure.
Imagine a standard project where many different team members collaborate on the same project. Everyone enters new changes, which creates countless versions of the same project file. They may even be working on different files to merge them. Without a document comparison tool, this project would take so much time, and errors would be imminent due to the complexity of the task. Now, many people use Microsoft Word’s “compare” feature, but many great alternatives exist.
A reliable Project Management (PM) system is crucial for achieving project goals, ensuring smooth workflows, and maximizing team productivity. However, only 25% of organizations use a PM tool in any capacity. The remaining 75% of companies still use Excel or other below-average tools. As a result, they are unable to: If you are also among the 75% who are not using any PM tool, keep reading.
