Teams | Collaboration | Customer Service | Project Management

Three ways Atlassian's Learning Team uses AI, and one way they won't

The best way to get value out of AI is to scale at the team level, but while 85% of workers use AI, only 29% have embedded it into team workflows. The Atlassian Learning Team is in that 29%, and the lessons they’ve learned are a model for teams of all types. They shared three ways teams can start becoming AI native today. The Atlassian Learning Team helps Atlassian app users build skills and confidence with free on-demand courses, dynamic live team training, and app adoption guides for teams.

Non-financial Misconduct: Can You Prove What Was Said under the FCA's 2026 COCON Rule?

From September 1st, 2026, bullying, harassment and violence between colleagues fall inside the FCA's Code of Conduct (COCON) for firms beyond banking. The new rule does not just ask you to hold a policy. It requires a defensible judgment about what happened, and that judgment rests on proof. This article explains what changes, who falls within scope, and why every decision the rule demands turns on a single question: Can you prove what was said?

14 agile project management tools compared by someone who's used them all

Agile project management tools are software platforms that help teams plan, execute, and deliver work in short iterative cycles. They support sprint planning, Kanban boards, backlog management, and real-time progress tracking, giving teams the flexibility to adapt as priorities shift.

The best marketing project management software to run campaigns without the chaos

I've spent the better part of a decade managing marketing campaigns for agency clients, and here's what I know for sure: the tool you pick to manage that work matters more than most people think. Pick the wrong one and you're duct-taping spreadsheets to Slack threads. Pick the right one and your team actually ships work on time, on budget, and without the 11 p.m. "where's that deliverable?" panic.

Marketing agency software: 15 tools your agency actually needs

Most marketing agencies don't have a tool problem. They have a "too many tools" problem. I've seen it over and over across Teamwork.com customers. An agency starts with a project management app, bolts on a time tracker, and adds a separate invoicing tool. Then nobody can tell whether a retainer is profitable until the quarter ends. According to Teamwork.com's Sprint to AI Report, 58% of professional services teams juggle three to five separate tools just to manage their work.

Group Dynamics Explained - Definition, Stages, and Real Examples

Group dynamics is the study of how people behave, interact, and influence one another within a group, covering everything from how groups form to how roles, conflict, and cooperation shape their performance over time. This guide covers exactly what you need.

Task automation strategies that actually reduce your team's busywork

I've spent enough years in client services operations to know what happens when teams skip straight to buying automation tools. They automate the wrong things, or worse, they automate a broken process and just break it faster. This guide covers the strategic approach that actually works: how to audit what needs automating, prioritize the highest-ROI tasks, and build a roadmap that sticks. You'll also see where Teamwork.com fits into the picture.

Build vs buy project management software: the true cost for services firms

I get invited to compete against custom builds almost every week now. Not against competitor vendors. Against a team of developers, or increasingly against an AI coding tool and a founder who is good with prompts. It usually starts the same way. A services firm has a workflow that no off-the-shelf product covers perfectly. So they get a quote from a dev shop, or they spin up a build themselves over a weekend.