Miro acquires Reforge to help organizations navigate the transition to AI
Together, Reforge and Miro will provide a powerful and highly differentiated solution for teams that blends the tools and knowledge needed to innovate in the AI era.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
End-to-end encryption for government: what decision-makers need to know
For EU government organizations and critical infrastructure operators, end-to-end encryption is no longer an architectural choice — it is a regulatory obligation. NIS2, which came into force across EU member states in October 2024, explicitly requires essential and important entities to implement encryption as part of their cybersecurity risk management measures. GDPR Article 32 has required encryption of personal data since 2018.
Best Automatic Time Tracking Software for Remote Teams in 2026
Best automatic time tracking software for remote teams in 2026. Boost productivity, track work hours accurately, and improve team efficiency easily.
Stop guessing at AI ROI: A fourstage framework for real results
Classic ROI math is linear—but AI value compounds. Here’s how to measure enterprise AI ROI over time.
The ultimate guide to change enablement
Learn how to enable progress and deliver change effectively, without slowing teams down or increasing risk.
What is a process audit and how do you find bottlenecks?
A process audit is a structured evaluation of how work actually happens across workflows to identify bottlenecks, rework, and inefficiencies. It helps operations leaders understand where time is lost, why SLAs are missed, and how to improve performance and customer satisfaction using real data. This guide explains how to audit operational workflows, what metrics to track, and how modern teams use digital work records to simplify audits, reduce manual effort, and maintain audit-ready processes.
Sandbox version management: Inspect, compare, and deploy Zendesk configurations | What's New
Managing configuration changes across environments can be risky and time-consuming. Sandbox version management gives admins a unified way to inspect configurations, save snapshots, compare changes, and deploy updates between environments. This makes it easier to understand what’s changing, preserve known-good versions, and move configurations with more confidence. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.
Miro + Reforge: Building the Right Thing, Faster
Today, I’m excited to share that Miro is acquiring Reforge , including its people, Learning platform, and products (subject to customary closing conditions). I’m also thrilled to welcome Brian Balfour, Reforge’s CEO, as Miro’s Chief Growth Officer, and Tom Willerer, Reforge’s COO, as our Chief Strategy Officer. AI is reshaping how every person in an organization works, from managing agents and automating workflows to rethinking operating models from the ground up.
Why Image Format Conversion Still Matters in Secure Team Communication Systems
Photo by Pankaj Patel on Unsplash Modern team communication systems are built to handle more than just messages. Screenshots, UI mockups, product visuals, and shared media have become a routine part of collaboration. As a result, how image files are handled within these environments directly affects workflow efficiency and usability. While much attention is given to encryption and data security, format compatibility remains an overlooked factor.
Benefits of Using Review and Feedback Software in Modern Workplaces
As modern organizations push for more productivity and an even better culture at work, these can bring growth to the company by reinforcing communication lines and improving performance since there is already an area to check. Review and feedback software provides frameworks for collecting, interpreting, and responding to employee feedback in digital form. Organizations that adopt such solutions often experience better and continuing outcomes in engagement.