Teams | Collaboration | Customer Service | Project Management

Good strategy doesn’t guarantee good results, especially when you can’t see how the work connects. Product leaders set the product vision, but then struggle to turn that vision into reality, and many tell us what keeps them up at night is not knowing if their teams are focused on the right business priorities. Teams, meanwhile, inherit fragments. Once work begins, context dilutes quickly.

As AI compresses time from idea to release, any team can build quickly — but are your teams just moving faster in the wrong direction? Every week you spend building something customers don’t want is a week your competitors could be capturing market share.
 The pressure isn’t just to move fast — it’s to be right.

Miro has been included among the notable vendors in Forrester’s Strategic Portfolio Management Tools Landscape, Q4 2025 report.¹ According to the Forrester report, Strategic Portfolio Management (SPM) tools are “technologies that automate the translation of enterprise strategic plans into product and service plans that deliver business value through the prioritization and delivery of work initiatives.” The report explains that tech leaders and strategic value office (SVO) leaders u

In the Autumn of 2025 we brought together Zendesk customers, implementation partners and friends of Geckoboard for a focused discussion on how support teams are preparing for 2026. Across the fireside chat, guest talks and informal conversations, one theme kept coming up. Teams are moving away from traditional volume reporting and toward clearer, more meaningful visibility into what really shapes customer experience. Here is a breakdown of what we covered and the takeaways you can use right away.

Discord began as a place where gamers could think out loud together. Plans were made in voice chats. Strategies shifted in real time. Teams reacted instantly, across rooms, cities, and countries. Everything revolved around speed, coordination, and one shared objective. Years later, business teams found themselves needing the very same things. Last-minute edits in chat. Quick calls to align on decisions. Distributed teams working toward one outcome.

Consider this update as a Christmas gift from the Scoro team! We saved the best for last: the Scoro MCP server is now fully live and available for everyone, giving your team the tools to supercharge your success in the new year!