Teams | Collaboration | Customer Service | Project Management

How manufacturers can cut service costs with AI

It’s fair to say the manufacturing industry is on the fast track to digital transformation. The pandemic exposed the fragility of our global supply chains, resulting in empty shelves and overstocked warehouses. Meanwhile, as the pandemic subsides, inflation is driving up the cost of goods and logistics, putting the squeeze on companies still recovering from the past few years. So it’s no surprise that manufacturers are looking for ways to cut costs whilst still maintaining quality.

Seamless Ticket Creation with the TeamSupport E-mail Integration

Create multiple avenues of customer ticket creation with a branded and seamless customer experience. Take a look at TeamSupport's E-mail integration and how you can open multiple ways to create tickets while informing your customers of each update with a complete branded experience.

Understanding "Loud Leaving" - an attempt at work-life balance or a toxic workplace trend?

“Loud leaving” is a new workplace trend in which employees make a big show of leaving work at the end of the day. This can include things like announcing their departure to the entire office, packing up their belongings loudly, or even making a social media post about it. It can be thought of as a sort of antidote to “quiet quitting” which is when employees that have been disengaged continue to show up but do the minimum possible just get by.

Lessons from the Guardians of the Galaxy on how to overcome communication barriers

How on Earth, or anywhere else, do aliens communicate with each other? Most of us struggle to master a second language, so how do people from different worlds communicate? Suspending our disbelief momentarily, there’s a lot to be learned from how these creatures overcome communication barriers.