Teams | Collaboration | Customer Service | Project Management

In this episode of Community Matters, IT Analyst Stephen Mann discusses recent IT trends and the influence of online communities in fostering peer-to-peer support among IT professionals. IT service management is continuously evolving. Organizations are taking steps to ensure meeting higher employee expectations while adapting to workplace reconstruction. A critical piece of the puzzle, sometimes overlooked, involves sharing resources and engaging with peers to achieve efficiency.

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In the past, each LinkedIn application team decided their notification strategy in isolation. Business logic and infrastructure sharing were limited between the teams. This resulted in a fragmented and inconsistent tech stack across LinkedIn and a less than savory member notification experience. To combat this disjointed experience, Linkedin set up a small team to build an orchestration layer, the Air-Traffic Controller (ATC). This became one of the more complex notification systems and helped Linkedin grow into the top social platform for business and networking.

Are you a business owner trying to decide whether to continue working-at-home or transitioning to a hybrid workplace? Then you NEED to ask yourself these 5 critical questions.

Teamwork is work management software for people who want to own the big picture — giving you everything you need to collaborate effectively, hit deadlines, and achieve high performance results.

Do you ever lay awake at night wondering what, exactly, a chatbot is? Or how chatbots work? Or even if bots will steal customer service representatives’ jobs? Well, you can rest easy because we’re going to answer all your questions. Watch our video to learn.

Marketeers is a 27-year-old market research company situated in Egypt. Watch how they use Zoho Projects to plan and estimate their work, keep track of progress, collaborate within their team as well as with clients, and record work hours for billing purposes.