Teams | Collaboration | Customer Service | Project Management

Mariano Bañón, Global IT transformation program manager for Webhelp shares his experience of working with Freshservice. Mariano is leading an initiative in Webhelp to simplify IT processes and technology for more than 60.000 employees worldwide. One of the initiatives under the program is to rollout Freshservice across different regions and shared services. In this episode, he will explain how and why Webhelp's IT team made the decision of shifting their IT support strategy, and the challenges they have faced along the way.

Go from conversation to collaboration by using Miro’s digital whiteboard right in Microsoft Teams and embedding them in any Team calendar meeting.

Want to manage a marketing team in Nifty? Use custom views to unite your project management software Nifty with other marketing resources that you may be using.

The Zendesk Community hosted an event covering the best recommended practices, and how messaging can transform your support strategy!

Find out how the Always Active feature works, and what are benefits it brings to your teams.

We’ve created a very special segment called Mythbusters, where we dive into an interesting myth and uncover the truth behind it. Many of you have asked: Does Atlassian even use Confluence? Today, Natalia, a Group Manager from our Confluence Product team, and Sharon, a Customer Programs manager from our Community Content team, come together in our Confluence Collaboratory to discover just how much Atlassian uses Confluence.

Zendesk Sell helps sales teams enhance productivity, processes, and pipeline visibility. Listen to Zendesk's Senior PMM, Emily Vince, introduce sales engagement automation and where we’re building to support your business.

As an organization grows, the assets of the organization also grow. Initially, the list of assets can be managed easily. However as an organization grows, Asset Management becomes time consuming for an organization. With Vision Helpdesk Software's - Asset Auto-discovery and Asset Migration, you can quickly add and manage the assets of your organization.