Teams | Collaboration | Customer Service | Project Management

OneDesk lets you create links between tickets and tasks. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk lets you establish task dependencies with successor and predecessor links. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk helps you to auto-triage incoming customer requests. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Mattermost PM Ian Tao shares the roadmap for incident collaboration functionality -- now called Playbooks -- on the Mattermost platform.

Mattermost PM Aaron Rothschild shares an overview of the App Framework and why it's such a powerful tool for developers.

Senior Manager of Product Jason Blais gives an overview of what's coming next for Mattermost Cloud.

Mattermost. Head of Product Design Andrew Brown shares the work that the design team has done to build out Mattermost's design system, Compass.