Teams | Collaboration | Customer Service | Project Management

Courier Live: Taking Twilio From a Voice API to a Multi-Channel Platform

Dec 8, 2020 By Courier In Courier
Today Twilio powers billions of interactions across voice, text, chat, and more. We sat down with Patrick Malatack, former VP of Product, to discuss Twilio's journey from a single voice API to a multi-channel communications platform. Click "Show More" to jump to key moments in the video. Courier is the smartest way to design and deliver user notifications.
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3 Top Benefits of Intelligent Information Management - Explained in Layman's Terms

Dec 8, 2020 By M-Files In M-Files
For some, information management platforms like M-Files represent a paradigm shift. It's easy to get hung up on concepts like metadata, advanced workflows, custom permissions access and others. In this podcast, we ask M-Files' Senior VP Channel Sales, Scott Erickson a simple question: Which 3 benefits are the easiest to explain and understand? His answer might surprise you.
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Remote Employee Monitoring Software - How To Audit Employee Computer Activity | CurrentWare

Dec 7, 2020 By CurrentWare In CurrentWare
⚠️UPDATE 2021⚠️ This video is from a legacy version of BrowseReporter. In this video CurrentWare’s product manager Sai Kit Chu shows you how to monitor the computer usage of employees that work from home. This video provides an overview of CurrentWare's remote employee monitoring software. Get the FREE trial to see what your remote employees are doing during work hours. This snippet was taken from our webinar "Best Practices for Managing Productivity and Security of Remote Workers".
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Wire - The future of communication starts here.

Dec 4, 2020 By Wire In Wire
Wire™ is the most secure collaboration platform, transforming the way businesses communicate at the same speed that our founders disrupted telephony with Skype. Headquartered in Berlin with offices in Switzerland and San Francisco, Wire’s award-winning collaboration and communication platform counts over 1,800 enterprise customers worldwide. Recognized by IDC, Forrester, and Gartner as one of the most secure collaboration platforms, Wire offers messaging, audio/video conferencing, file-sharing, and external collaboration - all protected by the strongest end-to-end encryption.
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Deliver the best omnichannel customer service with Freshdesk

Dec 3, 2020 By Freshworks In Freshworks
Freshdesk is a customer service and engagement platform that brings people and bots together to delight customers at every touchpoint across all channels. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, social media and instant messaging, improve agent productivity with smart automations, deliver better self-service experiences with AI-chatbots and branded help centers, and monitor key performance metrics with powerful analytics. Freshdesk is used by 40,000 businesses across the globe to make customer service their competitive advantage.
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