Teams | Collaboration | Customer Service | Project Management

Help My AI! presents: Zendesk

Trained on billions of real customer interactions, #ZendeskAI has saved over 35 years worth of support agent time since 2021. It works right out of the box, so businesses can provide personalized support to their customers from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Roadmap Reveal: How Rocket.Chat v6.5 Grants You More Choice

Time does fly when you’re building the most widely deployed open-source collaboration platform in the world. Can you believe it’s been 5 months since Rocket.Chat SIX was released? From then to now, many exciting features and apps have been released, including an actionable moderation dashboard, a new Chat GPT app, a MS Team bridge, over 25 overall enhancements, and much more. Well, hold on to your (astronaut) helmets, because Rocket.Chat v6.5 is knocking at your virtual door! So… what does that mean to our users? 🤔

How to Improve Employee IT Helpdesk Efficiency with Generative AI

Are you struggling to keep up with the increasing demands on your IT Helpdesk? IT Helpdesks face unprecedented challenges in a world where remote work and digital transformation are the new norms. In a world where remote work and digital transformation are the new norms, IT Helpdesks face unprecedented challenges. But fear not! This webinar r is your key to addressing these challenges head-on. Subscribe, like, and share this video to spread the knowledge among your IT peers. Join us in shaping the future of IT Helpdesk support with Generative AI!

Business expert Dorie Clark weighs in on Zendesk's CX Trends 2023 report

Business leader @DorieClark says she would happily trade her business to a company that provides an excellent customer experience, and she's not alone. 🥳 70% of consumers spend more with companies that offer premium customer experiences, which is a huge opportunity for companies that "put a stake in the ground and do something different," as Clark says.

Miro Talktrack - Give clarity in seconds

Meetings popping up when you have other plans? Record a Talktrack. Think of it as a personal, pre-recorded tour of your thinking built into the Miro board. Now everyone can follow along and understand any concept, all async, adding comments and feedback, whenever and whenever they need it. With a Talktrack, your team is always up to speed, without slowing down, leaving you to get on with more important stuff.