Teams | Collaboration | Customer Service | Project Management

Automation in Jira is a powerful tool that reduces effort and human error, allowing your teams to get more done faster. In this 8-minute video, you’ll learn about the many helpful rule templates that come included in Jira, and how to build your own custom rules. Automation can help any size team become much more efficient. Remove menial tasks by creating rules using a host of different triggers, IF/THEN clauses, and actions. Let Jira handle the busy work, so your teams can focus on what they do best.

Individually we're great, but together we're so much better. Accomplish everything that's impossible alone with Atlassian's collaboration software like Jira, Confluence, and Trello.

Learn how to turn on and start taking advantage of Zendesk’s Advanced bots capabilities. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Unleash the power of Answer Bot Analytics to discover hidden customer patterns and behaviors.

Learn how the Sediment score works so you can understand your customers.

This video shows how a ticket is created inside TeamSupport from a live chat.

A longer look at the customization options for TeamSupport's chat button and chat box.

Know how wAnywhere #employeemonitoringsoftware helps #balanceworkload to boost #employeewellness at the workplace and encourage timely breaks to avoid burnout. Allow #remoteteams a flexible virtual environment with wAnywhere WaterCooler feature to #collaborate casually and reset #productivity.

00:00 - Introduction

04:17 - Upgrade Plan

05:09 - Step 01: MongoDB MMAP to WiredTiger Migration

15:05 - Step 02: Rocket.Chat Upgrade #1

28:58 - Step 03: MongoDB Upgrade

52:04 - Step 04: Rocket.Chat Upgrade #2

This episode features an interview with Preston Lewis, Founder and CEO of Intactic, a modern communications company focused on creating human-centric experiences for people at work. In this episode, Amanda sits down with Preston to discuss the modern employee experience, investing in technology and upskilling teams, and how to create a human-centric work experience.