The latest News and Information on Collaboration, tools and related technologies.
A chatbot is an AI virtual tool made to simulate a conversation with a user through apps, websites, and even on the phone. With a chatbot, you can sell your products, get appointments for your services, and provide customer service, all around the clock In this article, we’re going to show you how twenty-five companies use chatbots to boost sales and engage with their customers in the best way possible.
We are thrilled to announce that Wire is recognized as one of the top file-sharing softwares of 2021 alongside Box, Dropbox, Slack, and WeTransfer. Researchers at Digital.com conducted a 40-hour assessment of over 60 softwares, looking at solutions that deliver added security through AES 256-bit encryption, which prevents data thieves from stealing valuable files, as well as being user-friendly and seamlessly integrating with frequently used apps and tools.
We’re incredibly happy to count on many new exciting features and improvements on Rocket.Chat 3.12. To keep you updated, we listed the hightlights of our newest release, including UX/UI and Omnichannel improvements. Make sure you check it out! If you wish to view the full release, click here.
Leaders from Monzo Bank, Octopus Energy and Slack on how getting corporate culture right allows teams to thrive
Everyone has their own tried-and-true methods to jumpstart creativity. For many, the process involves physically writing down ideas on Post-it® Notes and then huddling around the whiteboard to flesh them out with colleagues. But as remote and distributed work environments become the norm, teams need a new way to ideate and collaborate online while still allowing for independent exploration with pen and paper.
You do your best to provide outstanding customer service. You work hard, follow best practices, and go the extra mile to try and deliver a positive customer service experience. But how do you know if it’s working? To really understand what your customers think about your company, you’ll have to ask them. That’s where customer satisfaction (CSAT) surveys come in. Customer satisfaction surveys are a great way to find out how you’re doing — and how you can do even better.
For software products of every scale, emails are the de facto standard for notifying your users. It’s a fast, cost-effective, and readily accessible channel for reaching your users, especially if you’re sending transactional emails or generating event-driven alerts. In this post, I’ll go over three ways to send emails with Python. Apps can leverage Python for sending emails for an array of use cases.
