Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

The CIO's guide to unifying productivity and engagement through AI-powered employee workspaces

CIOs are living through a fascinating paradox: Artificial intelligence (AI) promises to transform workplace productivity, yet early implementations often create new complexity rather than simplifying workflows for employees. The challenge isn’t AI itself — it’s how organizations deploy AI capabilities across disconnected systems, creating islands of intelligence that employees must navigate separately.

ESS 25.10: LTS, MAS migration and Element Admin

We’re happy to announce that new Long Term Support (LTS) releases for Element Server Suite (ESS) are now available for ESS Classic, ESS Pro and ESS TI-M. We encourage our customers to upgrade accordingly. Long Term Support versions, of course, are of particular importance for workplace deployments that need to prioritise stability over new features. Please visit ESS Classic 25.10 LTS release notes or ESS Pro 25.10 LTS release notes for full details.

Best intranet platforms for the healthcare industry

Every day, healthcare professionals battle more than just medical challenges. They struggle with communication barriers created by shift schedules and scattered locations. They miss critical updates because traditional tools like email and bulletin boards can't reach them during patient care. They feel disconnected from their organization’s mission, leading to burnout that drives talented staff away and compromises patient safety.

Salesforce channels in Slack make teamwork (and closing deals) easier than ever.

Psst... want to win at sales? We've got your cheat code! Here are 3 quick sales tips, including how Salesforce channels in Slack make teamwork (and closing deals) easier than ever. Instantly connect your CRM, chat, and AI insights, all where your team already works. No more app-switching or info-hunting — just seamless selling and smarter moves.

Simpplr and ScreenCloud integration: closing the frontline employee communication gap

If you work in an office, company news lands in your inbox or Slack. You scroll through it with your morning coffee, skim what matters, ignore what doesn’t. But if you work in a warehouse, on a hospital floor, or in a manufacturing plant, staying informed takes more effort. By the time an announcement filters down through supervisors or gets posted on a bulletin board, it’s already old.

AI Product Builders Week: How hands-on experimentation is shaping Atlassian's future

These days, companies everywhere are asking: how can I get more teams using AI? And what should I do besides just saying “use AI” or forcing everyone to take yet another training? At Atlassian, we’ve found that meaningful adoption comes when teams are inspired to experiment and see firsthand how AI can elevate their work. This was the guiding thought behind our AI Product Builders week.