Mattermost v5.38 is now available
Mattermost v5.38 is generally available today and includes the following new features (see changelog for more details).
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
Virtual Agent in Live Chat Software - Vision Helpdesk
In today’s cut-throat competition, every penny is precious. Why spend extra on manpower, when the virtual agent can get it done for free. Vision Helpdesk – Live Chat has the Virtual Agent inbuilt in the system. The Virtual Agent can take care of the instant level one support for your client, thereby reducing the load on your staff. Questions and their Answers can be pre-fed into the virtual agent. The virtual agent also links directly to the Live Chat where staff can connect and continue providing support to the client, thereby leading to instant and efficient customer support.
17 best team collaboration software to skyrocket your business in 2021
Team collaboration software market is growing stronger every day. With companies switching to hybrid work models and leaders realizing how important collaboration is, it is expected that teams will be increasingly using collaborative tools in the years to come. There are numerous examples of team collaboration software on the market. We are bringing you the list of best solutions in four categories essential for simple collaboration – regardless of where you work from!
Say hello to Confluence! | Confluence Overview | Atlassian
Say hello to Confluence, the team workspace where knowledge and collaboration meet. See how fast moving companies use Confluence’s open platform as a central source of truth to break down silos, share and build on knowledge, and collaborate on projects company-wide.
Nodemailer and the SaaS Paradox of Choice
Early stage companies are constantly evolving their product to fit the market they operate in. They reach customers to keep them engaged using a high magnitude vector that contributes to their success. Architecting the communications strategy for your product thus becomes an important problem to tackle, which in turn can cause second-order effects like having to trade off the speed of product development iterations.
Teamwork Makes the Dream Work
We’ve all been part of the group projects at school where we have that one ‘leader’ who decides whose ideas are interesting and dismisses the others as unamusing. In addition to our leader, we had the lazy one who did nothing but took credit for the hard work of others. Based on those past experiences, it’s no wonder why most of us dread the idea of working together with others. And yet, something incredible happens when people come together to create something new.
Risk Management Transformation
Risk managers are facing possibly their biggest challenge in these pandemics hit times. Increasing regulatory pressures, complex demand from remote worker management, aligned with previously unseen volumes of data. This perfect storm of circumstances is driven by the complexity and demands of risk management, each with their own unique compliance and regulatory challenges. Across all sectors, radical transformation is required to address increasing internal and external challenges.
Building an Integration? Here's When to Use Apps instead of Plugins
In the last few months, we have been working on a new Apps framework for developers. The idea behind this framework is to make it easier for more developers to integrate external applications or their own applications into Mattermost. But wait a moment, don’t we have Plugins for that? Yes, but Apps provide some advantages to developers over Plugins.
[Webinar Recap] Trends transforming employee experience and company brand in 2021
As organizations reimagine the future of work and the hybrid workplace, the employee digital experience will emerge as a key component to maintaining company culture. The past year has led companies to create experiences for their employees that are personalized, engaging and built on connections with a source of truth.