Get your monthly integration fix here
Here are the newest integrations from Zendesk to help your agents provide great experiences.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
How to create a data-rich customer profile
Customers want to feel seen and understood by the brands they love and buy. According to the Zendesk Customer Experience Trends Report, 76 percent of customers expect personalization during their online experiences, including recommendations based on their previous purchases. One way businesses can provide personalized experiences? Create comprehensive customer profiles.
Asana Together community reacts to new Universal Reporting in Asana
Members of the Asana Together community share their favorite parts of the new Universal Reporting feature in Asana. Get real-time insight into the state of your team’s work and everything you need to take action—without leaving Asana—with Universal Reporting.
What is Courier | 30 Second Pitch | CodeStory S4E13 | Troy Goode | Notifications | multi-channel
Courier is the fastest way to design your notifications once and deliver them through push notifications, direct messages like Slack and Facebook Messenger, SMS, and email–with a single Courier API rather than having to integrate each provider API separately.
Introducing Universal Reporting: See all your organization's work from every angle
Universal Reporting provides a one-stop shop for all the information you need, allowing you to see and track work from every angle in Asana.
Search in Slack | Slack 101
Learn how to search in Slack and how to add modifiers to find the information you need to work smarter and faster.
10 out of the box ways you use Miro
In celebration of Miro turning 10 this week we wanted to highlight 10 out of the box ways you’ve used Miro. We love hearing the ways Miro has helped you create and collaborate with your team but more and more we’re seeing Miro used for fun personal projects. From writing a novel to playing Dungeons and Dragons, the Miro community continues to surprise us and we can’t wait to see the unique use cases you discover next.
Coworking Trends: 11 Predictions for 2021
Nowadays, everyone is wondering about what the future workplace will look like. The millennial generation is taking over the global workforce, and their preferences are giving birth to new trends. Remote work is becoming more relevant by the day in the business world. People who work remotely have the option of working from home or another place of their choice. However, work from home no longer appeals to everyone.
TeamSuccess Short Demo Public
The cost of acquiring new customers is much greater than what it costs to retain existing ones. A 5% decrease in monthly churn can result in 50% more revenue over a five year period. The best way to protect and expand your core business is to ensure your customers are succeeding with your product. With TeamSuccess, this has never been easier. Your customer success managers can actively monitor your customers and make sure they are continuously receiving their expected value.
What's new in Shopify Integration
On Thursday, May 27th, at 11:00 am CST, our expert shared what's new and exciting updates are taking place within the Shopify Integration. We showcased the new phone number lookup, refunds for unfulfilled orders, and much more.