New research shows honesty about AI use at work is backfiring
New research from Atlassian’s Teamwork Lab surfaces a tension at the heart of AI at work: adoption is nearly universal, but acceptance is lagging far behind.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
Rocket.Chat 8.5: Intelligent Search improvements and full accessibility conformance
Intelligent Search finds messages by meaning across your entire workspace, with filters that work in air-gapped environments, indexing that scales with message volume, and admin controls that keep results precise and trustworthy. Rocket.Chat now fully conforms to WCAG 2.1 Level AA across web, iOS, and Android, independently verified by two external auditors and satisfying Section 508, the European Accessibility Act, BITV 2.0, and EN 301 549.
Rocket.Chat Labs #2: Delivering federation as a built-in standard, not a custom stack
Federation lets different organizations communicate directly, server to server, without routing data through a vendor's cloud. For customers in defense, government, and critical infrastructure, it is what makes cross-organization collaboration possible without leaving the sovereign or restricted environments they have already accredited.
CompuGroup Medical (CGM) and Element partner to transform healthcare communications
Healthcare has always had its share of chronic conditions, but not all of them are clinical. For years healthcare communications have been trapped in paper-based systems, slow email chains and endless telephone tag. More worrying still, the creeping adoption of consumer-grade chat apps is now putting private patient data directly into Big Tech's hands - whose entire business models depend on harvesting it. Now there’s a prescription for change.
Practical Ways Teams Are Making Employee Training More Effective
Every company trains its employees. Very few do it well. Most training still looks the same as it did ten years ago - long slide decks, marathon sessions nobody asked for, and a shared drive full of documents that no one revisits after week one. People sit through it because they have to, retain maybe a third of it, and move on. But some teams have started rethinking this. Not with massive budgets or fancy platforms - just smarter habits that make training stick. Here's what's actually working.
How one researcher cut competitive analysis from days to hours with AI Teammates
When a competitive tear-down request comes in, Lizzy Munro doesn't start by opening a spreadsheet. First, she needs to understand the landscape: what competitors are offering, how they're positioning it, and where Asana can stand apart. That means combing through competitor websites, analyst reports, and past research, sometimes across eight or more brands, each with 30-plus data points.
How to Build a No-Code AI Agent for IT Teams in 5 Minutes (No Coding Required)
What if your IT team could automate password resets, account unlocks, ticket creation, and employee support without writing a single line of code? In this video, you'll learn how to build an AI Agent for IT in just 5 minutes using Workativ AI Agent Studio. According to Moveworks, AI can handle up to 80% of IT support work while reducing resolution times by 25–40%. Instead of spending hours on repetitive requests, IT teams can use AI Agents to provide instant support, automate workflows, and resolve issues faster.
Here's what 33 students taught me about the future of product development
If you want to get a feel for the future of product development, one of the best places to look is NYU Stern’s Tech MBA program. This is where the next generation of PMs cut their teeth, so a few months ago we reached out to one of the program’s lead professors with a question: What if we pointed the students at some of the biggest problems in New York — from grocery prices and transit equity to bike lane safety and childcare — and gave them one day to build a solution that worked?
How and why to get your team's input into AI transformation
At its recent Digital Workplace Summit in London, Gartner revealed that by 2027, at least 60% of AI initiatives will fail to meet expectations with change resistance, not technology, the primary cause. The source of that resistance is well documented.
Why internal communications is becoming the critical function in your AI rollout
Internal communications teams are being pulled into enterprise AI strategy at a scale the org chart doesn’t reflect. They’re shaping rollout plans, building adoption workstreams, and managing the human side of AI implementation — on top of their existing responsibilities.