Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

What is App Fog? How do I solve it?

Messaging apps are meant to be simple, but the sheer volume of them can be overwhelming. You speak to Gran on Facebook because, let’s be honest, that’s the only app she knows how to use. Then we have Lucy over on Instagram. Your friends are split between Signal and Telegram. The family group chat is on WhatsApp, where you can’t get a word in edgeways. Your longtime work friend Jonathan keeps in touch via LinkedIn. All things work related go via email… and so on.

Embracing Virtual Meetings for Nonprofits and Religious Institutions

When the COVID-19 virus spread across the globe, social gatherings were suddenly prohibited and people were required to stay at home. Regularly busy fast-food restaurants slowed down their operations. The once lively hotels turned into ghost towns. The ever-crowded airports seemed larger than usual.

How to use design thinking in product development

ProSiebenSat.1 combines leading entertainment brands with a wide Dating & Video as well as Commerce & Ventures portfolio under one roof. Offering the latest in entertainment on any device, ProSiebenSat.1 is the company behind some of the most exciting TV broadcasts in German-speaking countries, using its TV reach and advertising power to build up consumer brands. Furthermore, ParshipMeet Group, a leading global player in the dating segment, is part of ProSiebenSat.1.

Reflecting on 2021: 13X Product Usage, 14X ARR, 5X Team Growth

Companies have been remaking the work experience over the past couple of years. This has included adjusting the way they hire, reshaping communication standards to operate well in an at least partially remote atmosphere, and developing a stronger culture overall. These shifts and changes have certainly created obstacles for scaling, but we are proud to announce that 2021 was a fantastic year of growth at Courier!

How to Use Mattermost for Secure Collaboration

When we ask our customers what IT teams appreciate most about Mattermost, security is often at the top of the list. The fine-grained control of Mattermost capabilities and the ownership of their critical data within Mattermost are the two most cited benefits. But ownership of data also implies responsibility, and much of the burden of this responsibility is placed on IT to manually execute.

Plot Diagrams: Why They Matter and How to Create One

Every writer knows the terror of the blank page. You can have a whole cast of fully fleshed-out characters, a vivid setting, and an awesome idea. But what do you do after you type “Chapter 1”? If your stories always lose focus once you start working on them, you might need to do some planning first. A plot diagram keeps you from getting lost while you tell your story. It’s like a map you can follow on your expedition through the lands of creativity.

A guide to the Blue Ocean Strategy

Looking for a way to align your business goals, improve your internal processes, and refine your strategy? If the answer is “yes,” a balanced scorecard could be just what you need. When used correctly, a balanced scorecard helps businesses identify the best growth opportunities. It focuses on a range of different business areas, allowing leaders and managers to align their goals and keep employees on the same page, no matter what their role is in the company.

Element welcomes Polls!

Voting for a new feature in a messaging app? Deciding where to go for lunch? Soliciting friends’ advice on whether to go on that second date?! We all know the pain of group decision-making, especially in busy chat rooms. We’ve seen creative uses of reactions as an informal way to see which option is most popular, but a lot of you have been asking for the ability to run proper polls. So….