Teams | Collaboration | Customer Service | Project Management

Organizations know the power of communication, and they also know the power of branding. That’s why they’re increasingly looking to purchase white label messaging apps. These apps allow them to connect with their customers or enable their employees to connect internally via instant messaging. Messaging apps can also be implemented as an in-app chat to guide users through the app or website.

In a world where remote teams are quickly becoming the favored norm among many working professionals, it may or may not have crossed your mind to set up a company retreat. After all, when you introduce company retreats into your remote work culture, it can only help strengthen ties between team members and make employees feel like they’re valued where they are. If you’re wondering whether or not a company retreat for your remote team is the next best step, read on.

According to Forbes, 44% of companies focus on customer acquisition, while only 18% focus on customer retention. However, research has also found that just one bad customer experience can lead to customers leaving your services for a competitor. It’s no secret that customer acquisition comes at a cost. However, when you focus on customer retention, you can bring down customer acquisition costs significantly, as well as lay the foundation for forecastable revenue via repeat customers.

The phrase ‘business innovation’ is thrown around a lot. So much so that it’s become a bit of a buzzword. But there’s a reason it’s such a well-used term. Businesses need innovation to survive. It’s as simple as that. Without it, you risk falling behind in the marketplace and losing business to competitors. And if you don’t turn things around, you’ll eventually be out of business.

When you’re about as old as the iPhone, you’re going to have a unique relationship with technology. Generation Z has just that. They know that this intuitive understanding of the most powerful digital tools is an incredible force for good. Gen Z—the moniker for the group of people born between 1997 and the early 2010s—understands the creator economy innately, how to start businesses on a smartphone, and how to scale those early successes. And they are only getting started.

If you could build anything, what would you make? At Miro, our goal has always been to empower teams to build the next big thing. Last week we launched our redesigned Miro Developer Platform 2.0, enabling developers and partners to build apps and integrations for Miro’s 35+ million users.

As an open source organization, openness is part of our DNA here at Mattermost. But that openness is about more than just opening up our source code — it’s a core part of our culture and the way we do business. I’d like to share a bit more about why we’ve adopted this culture of high-impact openness and how we practice it every day across the various communication and collaboration channels that we use.

We’re excited to announce a powerful new feature for the Courier platform: Courier Automations. Courier Automations is a toolset that includes both an API and a visual builder that allows anyone to easily configure logic for notification workflows. Need to send a reminder to class attendees 10 minutes before the class starts? Need to page an on-call engineer on multiple channels until they respond? These use cases and more can be achieved quickly and easily with Automations.