Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Building a Great UX Outside of your App

Recently I had a chance to talk to DevOps Minneapolis about the true nature of user experience. The audience found this information to be particularly interesting, so I thought it would be helpful to share it with a wider audience. This post will be the first in a series of three posts that will discuss user experience beyond your app’s UI and how you can optimize it. So where is your user experience? More generally, where does your application happen?

22 Team Meeting Ideas To Boost Productivity & Increase Collaboration

Productivity and collaboration are two of the most important aspects of any team’s success. Having productive meetings is a great way to ensure that your team is on the same page and working together towards common goals. However, coming up with new and innovative ideas for team meetings can be challenging. To that extent, in this article, we will share some of the best team meeting ideas we have come across.

How to create a UX research hub with Miro's new UX research repository

UX Research gained a central role in organizations over the years. As UX teams grow, the challenge now is to have a unified UX research front, where knowledge is accessible, people understand research insights, and have the necessary tools to innovate and improve their products. We present to you a new UX Research Repository Template and how Miro serves as a database for so many UX teams. As a content professional, I’ve personally benefited from UX research findings.

How to Chat And Call on a Cruise Ship?

The title asks whether it can chat and call on a cruise ship. No cell towers on the ocean floor are large enough to handle cruise ships. You can use the maritime provider's network when cruising and chat on cruise ships or call on cruise ships while onboard. However, this is an expensive option that most cruisers choose to forgo. There was a time when humankind successfully coexisted without communication, namely without messages, calls, etc.

Sending Secret Messages with the Courier API and Node.js

Follow along with the video tutorial: We are launching our first hackathon next week, and giving away over $1K in prizes! Join us in building a cool project and winning any of the following prizes 🏆 Additionally, everyone who submits a project successfully integrating the Courier API will receive a $20 Amazon gift card! Not sure where to start? In this tutorial, we will be building a Node.js app that sends multi-channel notifications in morse code.

11 Types of Customers and How to Win Them Over

A customer’s journey begins much before they become your customers. If you wish to grow a loyal customer base, you need to understand how to deal with different types of customers. You can categorize the different types of customers by identifying the specific needs of each potential customer or customer segment. Search for your brand on review websites or social media. You’ll get a bunch of different reviews & reactions to your products and services from customers.

15 vital internal communications tools for the digital workplace

When you’re living in the middle of a workplace revolution, it can be hard to see the forest for the trees, especially if you’re a Millennial who grew up with technology — literally. Born between 1981 and 1996, Millennials ranged from eight to twenty-three when Facebook was first released on the Harvard campus in 2004. (Yes, Facebook is that young.) After that, more social networks followed: Twitter in 2006, Instagram in 2010, and now TikTok in 2016.