Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Webex vs Zoom: The Better Tool for Work Video Presentations

We have seen tools like Zoom and Webex soar in popularity in the past few years. As more and more people work from home, it is only natural that we need to have the best software to assist with this. However, the key is figuring out which tool will be best for your business based on the sort of meetings you will be holding and the features you require.

The ultimate list of 15 best open-source software

This open-source software list is here to save your day! Since the open-source software trend is on a high, it seems like every proprietary software that you could think of has multiple open-source alternatives - and their quality gets more impressive over time. It's getting hard to choose the right open-source solution, right? Open-source software has been attributed with some important benefits for businesses, such as increased security and transparency.

Understanding the State of Internal Comms in 2022

The quote above sits on my desk, right next to my favorite quote from tennis legend Arthur Ashe, “Start where you are. Use what you have. Do what you can.” Both of these quotes motivate me to evaluate what’s happening in my field, how I can impact it, and what that impact can make on the future.

Community Open Call August 2022 - Apps Engine, Demo.App, Chuck Norris App and more!

Rocket.Chat’s App.Engine is a framework that allows developers to create self-contained apps that are capable of interacting with its host system. These apps can deliver a variety of extended features as well as integrations with all sorts of external systems. Bot and Channel Connectors, Video Conferencing Providers, SlashCommands, Endpoints, Hooks and Events. What you can - and can’t do - with those frameworks?

Element Web/Desktop 1.11.4 - A security update, deferred DMs and more

Hey everyone! We’ve got a new release for you, and it has security fixes so please make sure you upgrade. We’ll disclose the details of the issue down the line, but stress that this update is important. Over the weekend we received a report from Val Lorentz (thank you!) that it was possible to create a situation where Element wouldn’t show all of the user’s rooms or Spaces, causing minor (temporary) corruption and Denial of Service (DoS).

Three security tactics for every IT leader to consider this fall

Raise your hand if you know someone who’s fallen for a phishing scam. The ordeal often requires a few hours, several emails to tech support to regain control of the account, and finally, the reversal of credit card charges. Now imagine this happening to a colleague’s work email address. As an IT professional, you might have onboarded them into the company’s network, trained them on best practices, and worked with them regularly in the past.

How team collaboration makes or breaks your agency's projects

Team collaboration is a must when you’re working on projects — but sometimes it can feel a little like herding cats. Sure, it’s easier than ever to assemble a team, especially now with the rise of remote work and the wealth of communications apps out there. But the truth is, real team collaboration is much more than a Slack channel.