Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How to Build Your Quarterly OKRs 10x Faster

Setting OKRs shouldn't take weeks. With Miro Flows, you can go from strategy documents to a ready-to-present all-hands deck in a fraction of the time. In this tutorial, we walk through the AI Accelerated OKR Development template, a multi-step workflow designed to speed up your entire OKR process. We feed it real inputs: a company strategy document, Power BI dashboard, leadership offsite call transcripts, Q1 results, and company branding. The outputs? A table with OKRs, a company strategy overview document, a strategy diagram, and an all-hands presentation, all generated automatically.

Workplace Productivity Statistics + Infographics: What Actually Drives Performance in 2026

Workplace productivity is often treated as an individual responsibility. We tend to believe that a team’s output depends on how motivated, focused, and “energized” each employee shows up to work on a given day. In this view, productivity is something people bring with them. But what if productivity is not primarily an individual trait? What if it is shaped by the environment employees work in, rather than by personal effort alone?

Roadmapping in Asana as a Growth PM at Asana

In this blog article, hear from Adam Higa, Growth PM at Asana. I’m a Growth PM at Asana, and yes — I use Asana to build features for Asana. Very meta, I know. But being both a user and builder gives me a unique perspective on what works. I’ve developed a system with Asana that keeps me focused on outcomes, not just shipping features. Given it’s January, I wanted to share three tips for how I approach roadmapping and OKR planning in Asana.

Microsoft Copilot Pricing Breakdown: Is It Worth the Cost in 2026?

Microsoft Copilot is often marketed as AI included with Microsoft, suggesting a simple, predictable add-on to Microsoft 365. In reality, Copilot pricing is layered, conditional, and easy to underestimate. What starts as a per-user cost quickly escalates into eligibility requirements, additional licenses, usage-based capacity limits, and data-readiness dependencies that are not always clear upfront.

Build Your First Kanban Board in Miro | Full Walkthrough

Want to learn how to build a Kanban board in Miro to bring order and clarity to your team’s work? In this step-by-step tutorial, we’ll show you exactly how to create a Kanban board from scratch or with Miro’s ready-made templates, plus tips for customizing it for your team’s workflow. We’ll cover: What a Kanban board is and why it’s essential How to use Miro’s Kanban templates How to add tasks, customize cards, and track progress Real-world example for engineering teams Pro tips for collaboration and using Miro AI.

Digital Transformation in BFSI: The Role of Secure Messaging and Collaboration Platforms

Digital transformation is already happening every day. Banks, financial institutions, and insurance companies are under pressure to move faster. Customers expect instant responses. Teams expect smooth collaboration. Regulators expect strong data protection. So, how can BFSI organizations keep up? One important part of this transformation is how people communicate. Emails and unsecured chat apps are no longer enough. They are slow. They are risky. And they often fail to meet compliance standards.

When chat history matters most

We’ve seen increasing interest in our ESS Community distribution from those looking for a free-use replacement of Mattermost Entry. Back in October 2025, Mattermost announced limitations as from Mattermost v11 for both of its free-use tiers (Mattermost Team Edition and Mattermost Entry). The chat history limitation of 10,000 messages for Mattermost Entry has caused a lot of frustration, especially considering it’s a self-hosted solution.

Why an internal communication audit is the first step to a business case for better tech

So, you want better tools — but getting buy-in isn’t easy. Too often, we hear leaders asking, Why can’t internal communication teams use the tools the organization already has? “Why not SharePoint?” “Can’t we post it on ServiceNow?” What they don’t see is that internal comms isn’t just about sharing information — it’s about shaping culture, fueling performance, and enabling change.

All brains on deck: 10 best practices for knowledge-sharing

One person’s knowledge isn’t enough to execute the work that really matters. Even your team can’t go it alone. To make great things happen, your entire organization must pool their cognitive resources. Sharing knowledge improves innovation, creativity, and productivity for everyone. Without it, information gets trapped within departments, teams, and individuals’ brains (the dreaded silos).