Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

New Courier Inbox: Add a full-featured notification center to your app in minutes

Email and SMS are becoming increasingly busy channels. Sometimes, there’s no better way to reach a user than by sending a message to a notification center right inside of your app. However, building an inbox experience like this, from scratch, was a significant engineering effort. Today, we are announcing a major update to Courier Inbox, a solution for developers to add an in-app notification center to their web application in a matter of minutes.

Part 1: Why Measuring Customer Satisfaction & Sentiment Matters

B2B customer support has become more complex than ever…in a good way. With the evolution and amount of tools available for measuring customer health, B2B companies can gain a much greater understanding of how their customers are feeling. Managing B2B customer relationships is very different from managing individual consumers (typically B2C).

What is Workation? Exploring the Benefits of Combining Work and Vacation

Workation is a portmanteau word that combines the words "work" and "vacation" and is also occasionally spelled workcation or worcation. By this point, I hope you have comprehended what is workation. I am sure you know about the workplace, motivation, and fun at workplace prominence, but allow me to elaborate on them since every element imbues into workation.

Pros and Cons of Self-Hosted software Over The One in Cloud

Like it or not, cloud services have entered our lives. Kids play online, adults upload photos to the cloud, IT professionals create sophisticated software, and big businesses like Google, Amazon, and Microsoft have long relied on big data centers. The only question left is which is better: self-hosted software or the one in the cloud. On the one hand, a self-hosted server gives you complete control, but on the other hand, the maintenance costs are much higher compared to computing in the cloud.

Introducing Interactive Presentation Mode, now available in Miro

Back in November at Distributed ‘22, Miro’s annual virtual conference, we teased the beta of our new presentation mode to an excited (virtual) crowd. Now, we’re excited to release it to all our users! But what is Interactive Presentation Mode and how did we build it? Keep reading to learn more.

101 Productivity Quotes to Keep You Inspired at Work

Being productive at work means getting more things done in less time. One of the best productivity motivators is inspiration, but it’s not easy to get inspired while working from an office or even from home. That’s when productivity quotes come into play. We’ve picked 101 motivational quotes that we hope will inspire and motivate you to accomplish more. But remember, no single quote will help you overcome unproductivity overnight.

Building A Customizable User Notifications Preferences Center

Respecting user preferences is crucial to building a successful web application and maintaining high engagement and user retention over time. Engineers behind Courier’s new Preferences Designer talk about their experience building this out of the box solution and demonstrate how to get it up and running in minutes.

Connecting the dots to build a thriving workplace - Interview with Victoria Dew

This episode features an interview with Victoria Dew, CEO of Dewpoint Communications. In this episode, Amanda sits down with Victoria to discuss how the pandemic affected DE&I, what we can learn from Maslow’s Hierarchy of Needs, and why to stop waiting for a seat at the table.

Employee Experience: The Neglected Pillar of Future Readiness

Employee Experience: The Neglected Pillar of Future Readiness All companies are consistently working to improve both their company culture and their tech stack. However, it isn’t often that those two priorities overlap. According to Peter Fasano, a company’s ability to respond to change “lies at the intersection of technology and culture, and an organization investing in one may be woefully neglecting the other.”