Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Achieve work-work balance with this guide to asynchronous collaboration

As companies have adopted more remote and hybrid models, the ways we work continue to change. Research finds that up to one-third of meetings are unnecessary, which means companies are wasting millions of dollars as workers contend with ongoing screen fatigue and burnout. Like most things in life, humans need balance, and it’s becoming apparent that teams need to be more intentional about collaboration.

Automate Slack and Microsoft Teams Notifications using Python

Messaging apps are essential for internal collaboration and critical notifications such as reminders, alerts, and other time-sensitive updates. While integrating with the Slack and Microsoft APIs is fairly straightforward, implementing these tools as a part of a full-featured notification system that embeds with your app experience can be far more daunting.

6 Communication Plan Templates With Examples

Effective communication plans are critical to any business. You need to describe your specific business messages and who should say them across business situations. This can help ensure your staff and stakeholders take your desired action. The result is that you reach your communication goals. The thing is, certain business situations crop up more than once.

The Future of IT service Desk: Moving Beyond Traditional Service Desk

What is Workativ? Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required. Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation. Along with the chatbot, Workativ has a powerful app workflow automation engine and out-of-the-box automation marketplace with prebuilt bots and 600+ pre-built app workflows for the chatbot.

How can air-gapped networks offer airtight security?

With the advancement in technology and rapid digitization, the potential risk for cyber crimes has also increased to a great extent. These risks often incur a data loss, negatively impact assets, and in some extreme cases, lead to plant shutdowns. In order to mitigate such risks, many businesses are now shifting towards adapting the air-gapped network strategy. This security measure ensures that systems and their stored data are protected from unauthorized access.

Mattermost Boards How-to: Project Management

Whether you’re working on a small feature or a large cross-team initiative, you’ll need a way to track tasks and keep everyone up-to-date. Managing projects on spreadsheets isn’t optimal for most teams, and specialized project management tools may lack flexibility and robust communication options. With Mattermost Boards, you can create fully customizable boards to fit your project needs.