Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

wire

5 Questions to ask Before Choosing a Secure Collaboration Platform

Mar 14, 2025 By Wire In Wire
Secure collaboration and communication tools are essential for modern businesses. But with cyberattacks on the rise, choosing the wrong platform can put sensitive data at risk. To help businesses make an informed decision, we’ve compiled the five most important questions to ask before selecting a secure collaboration platform.
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rocket.chat

Digital Collaboration in the Nordic Public Sector: Key insights from industry experts

Mar 14, 2025 By Pavithra Sudhakar In Rocket.Chat
Today, public sector collaboration isn’t just about staying connected, it’s about staying compliant. In this context, the Nordic public sector is undergoing a pivotal shift. Legacy systems are sunsetting, compliance requirements are evolving, and geopolitical risks are making data sovereignty a priority. The need for secure, compliant collaboration has never been greater.
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workativ

Agentic RAG: A Complete Guide to Retrieval-Augmented Generation

Mar 13, 2025 By Deepa Majumder In Workativ
The scenario is like this– In early 2023, GPT, or Generative AI, swept everything by surprise with its content-generation and QnA abilities. For most, it was a transformative shift. However, the limitations of static training data soon emerged. Generative AI exhibited inaccuracy and hallucinations for real-time response generation and autonomous task management with the retrieved information.
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AI-Powered ITSM | Jira Service Management | Atlassian

Mar 13, 2025 By Atlassian In Atlassian
The future of AI-powered ITSM is here with Atlassian’s Jira Service Management. End bad service management for good. Unite Dev, IT, and business teams on a single AI-powered platform to deliver great service experiences. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.
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element

Build: Funding open source via commercial licensing

Mar 13, 2025 By Archie W In Element
We believe in the power of open source. The transparency it requires builds trust, especially in terms of creating secure communication software. But we also understand that not every company can open-source its code. That’s why we have created our Build subscription: providing numerous nifty benefits including a commercial license that lets you develop proprietary products on Matrix while supporting the ecosystem that makes your innovation possible.
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atlassian

How to apologize for a professional mistake - remotely or in person

Mar 12, 2025 By Kat Boogaard In Atlassian
Mistakes happen – at work and everywhere else. Everybody makes them. While it’s easy to spiral into self-loathing when you slip up, a mistake isn’t a sign that you’re unskilled. It simply means you’re human. Here’s the even better news: Your mistake doesn’t have to define you, especially if you find the right way to move forward. That starts with a genuine and professional apology.
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chanty

Corporate Intranet Software: A Comprehensive Guide for Teams

Mar 12, 2025 By Yelyzaveta Hodun In Chanty
When information is scattered across multiple platforms, it can feel like navigating a maze – complicated, time-consuming, and frustrating. Teams often find themselves wandering through endless corridors of emails, files, and messages, struggling to find what they need. This is where the corporate intranet acts as the guiding Ariadne’s thread, leading employees through the maze and helping them stay on track.
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chanty

Everything You Need to Know About Open Source Intranet Solutions

Mar 12, 2025 By Yelyzaveta Hodun In Chanty
Effective internal communication and employee productivity are the foundation for any business achievements. Open-source intranet software has become widely used over recent years as an affordable and malleable technology to manage business procedures. It is becoming ever more popular owing to the increasing demand for enterprises – especially small and medium ones – to adopt alternatives that find an equilibrium between ease and competitiveness.
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