Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Zulip 10.0: Organized chat for distributed teams

We’re excited to announce the release of Zulip Server 10.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed for seamless remote and hybrid work. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution, and is used by thousands of organizations around the world.

Engineering flexible permissions for Zulip open-source team chat

Zulip is an open-source team chat application designed for remote and hybrid work. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Over the past few months, we’ve rolled out an incredibly flexible system for managing permissions in Zulip: Permissions can now be granted to any combination of roles, groups, and individual users. This applies to permissions for managing channels, groups, and the organization as a whole.

Zulip's new flexible system for permissions management

Zulip organized team chat has a new, incredibly flexible system for permissions management! With it, you can: This permissions system is now available in Zulip Cloud and to self-hosted organizations that upgrade to Zulip Server 10.0 (released today!). In this post, I’ll walk you through how to start using the new functionality to make it easier to manage your organization.

A difficult chat: Messaging apps in Australian government

Kudos to The Office of the Australian Information Commissioner (OAIC) which has produced an excellent report into the use of consumer messaging apps within the Australian government. Based on a survey of 22 government agencies, it is one of the few quantitative research papers addressing the issue.

15 types of employee performance reviews (with templates and examples)

An employee performance review is a meeting between a manager and their employee to discuss how the team member is pacing toward organizational goals. Though simple in design, there are many ways to create a more effective process that brings your reviews to life. See the top 15 performance review templates to measure success and improve your review skills. Measuring success is a key piece to leading an effective team. After all, you can’t improve until you know what skills you need to build.

How Asana uses work management to effectively manage goals

Goals give structure to big-picture plans for your business—but they’re only useful if you can action on them. Lotte Vester, Head of Organizational Strategy at Asana, drives a process to guide teams through execution of goals. She helps transform broad initiatives into focused goals and Key Results (KRs) for Asana's dynamic teams. But she’s a one person team, and Asana is a multi-faceted, global organization. So she doesn’t try to do it alone.

Survey report: How knowledge workers really feel about AI

From excitement over the latest tools to speculation about job security and debates over potential benefits and risks, we hear a lot about AI from leaders. But despite AI’s omnipresence in the news and at work, we haven’t heard much about what it means for today’s knowledge workers. What have their experiences with AI been like so far, what challenges have they encountered, and how has AI shaped their hopes, worries, and goals for the future?

Autonomous AI agents: Everything you need to know

When ChatGPT launched, it swept people off their feet. Businesses worldwide started to use generative AI to brainstorm ideas, gain deep insights, and generate content at scale. The adoption rate skyrocketed, and companies that understood the value of generative AI scaled their operations manifold. But this was just the beginning.