Teams | Collaboration | Customer Service | Project Management

January 2022

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3 ways to set your productive intentions right for the year!

We all want to set new goals and do our best to maintain them. With the new year having set in, there comes a sort of renaissance tinge to being productive. Everyone wants to revamp themselves in the new year—the way they behave, the way they live their lives, and the way they go about doing their daily activities.

OneDesk - Saved Replies and Automating Replies

Saved replies are a powerful tool available for your use in OneDesk. Learn how to create and use a saved reply, as well as how to attach saved replies to workflow automations in this video. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Upwork Time Tracking: How to Use, FAQs, Limitations, Alternative

Upwork Global Inc. is a freelance platform designed for effective remote collaboration between clients and independent professionals, like a graphic designer or freelance developer. The platform allows clients to share information and communicate work objectives with virtual teams. And to ensure everyone gets their money’s worth, Upwork provides a time tracking software solution to invoice work time.

OneDesk - Understanding Gantt Charts and Smart Scheduling

Learn how to access and understand the Gantt layout in OneDesk, as well as the smart scheduling tool, in this video. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Manage your Costs and Billing with OneDesk

Budget monitoring is a key aspect to successful project management. The new financials app in OneDesk allows you to easily estimate, forecast and monitor your company’s budget. Regardless of the size of your team, or how you bill your customers, the financials app offers flexibility to set costs and keep track of your company’s finances in real time.

Mallol Arquitectos Paved Way to Agility and Innovation with Scoro | Scoro

Mallol Arquitectos, founded four decades ago, is the biggest architecture firm in Panama and Central America. The company and its 140 talented employees are well known for their professional tradition, experience in projects at any scale, and culture of innovation.

Agile Development - Making it easy one step at a time

Have you ever come across the phrase "it is all in the smaller steps that add up to the bigger things?" Well, the same ideology can be applied to Agile Development. Rather than having a project go on for years, why not break it down into smaller releases, or "sprints"? In a sprint, projects are broken down into chunks of work or iterations, which can be worked on for short, repeatable phases or working cycles Here's how agile development is going to help you improve your business agility.

12 Incredibly Useful Tips to Get More Out of Scoro

Scoro is, no doubt, one of the most comprehensive work management software available. It’s often praised for the interlinkage of all features and data, intuitive interface, and high customizability, enabling every business to find their ideal workflow. But a product is only as powerful as its users. And we genuinely want our customers to know the best ways of using our product.

Understanding project cost estimation: A complete breakdown

It doesn’t matter how much time you spend planning a project, creating proposals, or talking to your client—if you don’t get your project cost estimation right, all of your hard work will be for nothing. Project cost estimations help you predict how much you should charge a client for an upcoming project. But if you get it wrong, you’re suddenly tied to a project that doesn’t make your agency a profit and wastes valuable team resources.

IT project management: best practices to keep you on schedule (and under budget)

IT project management is no joke. Among PM roles, it’s easily one of the most demanding and involves seriously high stakes. Why? Because IT projects are complex and expensive. Switching between software. Migrating servers. Onboarding new users to a platform. These are the sort of projects likely to experience overrun because they involve so many people. Specifically, stakeholders that don’t understand the steps involved.

Agile Development Methodology Explained: Benefits and Disadvantages

Agile is an iterative approach to project management and software development. One of the main benefits of Agile methodology is that it helps teams deliver value to their customers faster and with fewer headaches. Here in this video, we talk about the Agile methodology steps and go through benefits of Agile as well as its disadvantages. Looking for solid Agile project management software? Try Bitrix24 - it’s free, it’s powerful, it’s easy to use.

Top 5 FREE Digital Marketing Tools in Bitrix24

What are the digital marketing tools in Bitrix24? You’ll have to watch the video to find out but we assure you there are plenty of them, most available for free. The primary marketing tools include web forms, email marketing, contact center, and a bunch of other SMM and internet marketing tools. Looking for perfect digital marketing software? Try Bitrix24 - it’s free, it’s powerful, it’s easy to use.

How HubSpot uses Asana to drive team alignment and scale

When a company grows quickly, it’s hard for teams to stay aligned. In today’s remote work environment, people require an increasing number of technologies to do their jobs effectively, but often lack a central place to coordinate work. As a result, the average person spends 60% of their time on work that’s about work—like writing status updates and sitting through alignment meetings—rather than on the strategic work they were hired to do.

How to Write a Perfect Meeting Agenda

If you want to have a successful, productive meeting, you’ve got to have a meeting agenda. This will help you to structure and prioritize the topics you’re planning to discuss, keep the attendees engaged, and always stay on point. Here in this video, we talk about writing a solid meeting agenda and applying it to your meetings. Looking for solid team management software with online meeting capabilities? Try Bitrix24 - it’s free, it’s powerful, it’s easy to use.

Project Management with Gantt Chart: How It Works

According to a popular definition of the Gantt chart, it is one of the most popular tools used in project management to track activities and objectives displayed against the planned time for their completion, as well as the exact time of their actual duration. In this video, we talk all about Gantt charts and provide Gantt chart examples in Bitrix24. Looking for solid project management Gantt chart software? Try Bitrix24 - it’s free, it’s powerful, it’s easy to use.

January 2022 Version Update: Even Smarter Resource Management | Scoro

Our January update focuses on several long-awaited changes and brand-new features to improve Scoro’s resource management capabilities and provide you with an even better overview of how your team’s time is used. In addition, there’s an update to our Google Calendar integration – we know you’ve been looking forward to it. Here’s what’s new in Scoro.

OneDesk's New Financials Application In-Depth

The new Financials application was released with OneDesk’s December 2021 update and is currently in Beta. This application is for organizations who wish to handle finances surrounding their projects, tickets, and tasks within OneDesk. The Financials application can showcase features of your items such as planned and actual cost, work, forecast revenue/expenditure, and more. Additionally, the Financials application supports cost and billing calculations.

CIO Classified: How IT can lead the future of the employee experience

With technological innovation accelerating faster than ever—and the pandemic entering a new phase—CIOs have never faced more uncertainty and complexity. That’s why we’ve partnered with Caspian Studios to sponsor Season 3 of the CIO Classified podcast. CIO Classified is a podcast for CIOs, decision-makers, and technology leaders that want to push their business forward and stay on the cutting edge.

What's new in Teamwork | January 2022

We’ve hit the ground running in 2022 at Teamwork by bringing you exciting new features to kick start the year! A few of the new features released this month are Improved Reports, Dark mode for Android, and Archive Agents in Desk. Check out each feature below in detail and see how you can enhance processes within your team throughout 2022.

Increase team engagement and collaboration with video messaging, powered by Vimeo

As a leader or manager of a team, you’ve probably been asking yourself the same question over the past year: How can you inspire your team when you aren’t together? Without the spontaneous, in-person conversations that sprout in an office environment, many distributed and remote team leads have turned to video meetings. But replacing informal catch-ups and quick questions with 30-minute meetings takes up time, costing individuals 157 hours in productivity over the past year.

Dutch Marketing Agency Doubles Turnover With Scoro | Scoro

Cross Media, based in the Netherlands, started as an advertising sales company for healthcare publishers in 2008. Over the years, they have grown into a full-service marketing agency with 35 employees, specializing in B2B communication in healthcare, financial, legal, education, and government sectors.

Project Schedule Management (How To Get Started)

Project schedule management is essential to the successful completion of any project. By mapping out a clear schedule, you can hold team members accountable to deadlines for specific tasks and ensure projects are completed within agreed timeframes. You can use project schedule management software to outline key milestones and assign team members to complete certain tasks.

OneDesk - Archiving & Auto-Archiving Tickets (or Tasks)

Learn about archiving your tickets, tasks and projects in OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Configuring Forms

Setup internal and external forms. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Importing Projects

Learn how to easily migrate to OneDesk by importing your projects. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Importing Customers

Learn how to import customer profiles into OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Importing Portfolios

Learn how to import your Portfolios into OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

What Is Business Process Improvement & How to Execute It

Every company relies on hundreds of business processes to function smoothly. But if any one of these processes is faulty, it can cost you both valuable time and money. To avoid that, companies perform business process improvement. But what is business process improvement? And how do you do it? In this article, we’ll discuss in detail what business process improvement means, the steps involved in any process improvement, and the popular methodologies used worldwide.

Time Doctor Product Tour | 360° Visibility

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management, and reporting. Time Doctor lets users enter the time spent on each project and calculate their billable and nonbillable working hours. It helps users to keep track of the time spent on chats, meetings, calls, internet usage, and other activities.

OneDesk - Importing Users

Learn how to import user information into OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Importing Tickets or Tasks

Learn how to import existing tickets or tasks into OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

CIO Classified: Driving insurance into the digital future

With technological innovation accelerating faster than ever—and the pandemic entering a new phase—CIOs have never faced more uncertainty and complexity. That’s why we’ve partnered with Caspian Studios to sponsor Season 3 of the CIO Classified podcast. CIO Classified is a podcast for CIOs, decision-makers, and technology leaders that want to push their business forward and stay on the cutting edge.

Consultancy Firms to Ramp Up Automation in 2022 | Scoro

Organizations in all sectors are becoming ‘digital-first’ in response to recent economic and cultural challenges. In fact, according to the World Economic Forum’s Future of Jobs Report, 50% of all businesses are planning to increase the automation of repetitive tasks. As part of this, automation is set to become a key internal focus for consultancy businesses in 2022, so they need to start considering the types of solutions available.

The ultimate guide to design project management

Effective management is crucial for the success of any design project. Without a plan, things can get out of control quickly. And no one wants to be the deer in headlights when a client asks for that design file you promised because it was lost under a soaring stack of other duties. Design project management is particularly unruly because it usually brings together a range of skilled and qualified individuals from across the team or from a client.

How to best use project milestones in your agency

If you're reading this, you know all too well that projects are full of unexpected problems. Bottlenecks happen. Resources suddenly get stretched thin. And without project milestones in place, stakeholders climb an unending mountain toward project completion. That sounds extremely tiresome. But even for many successful project managers, this happens all the time.