Teams | Collaboration | Customer Service | Project Management

At Miro, our goal is to help teams collaborate better to create the next big thing. Over the past year, we’ve built new features that help teams go further and faster together, transforming Miro into the go-to Innovation Workspace for millions. We also know true innovation doesn’t come from tools or features alone. It’s the emotions sparked throughout the creative process that make the difference, unlocking a connection to the work that inspires bold, meaningful innovation.

Managing time effectively is one of the most powerful growth levers for agencies today. If you’re an SMB manager or agency owner looking to scale without adding unnecessary overhead, this guide will walk you through actionable strategies to improve operations, optimize agency time, and maximize ROI.

A smoothly running and secure device is important for a business to ensure seamless operation. Businesses depend heavily on computers and associated devices in the competitive digital arena, from daily operations to communicating with their team or clients. Robust security is a major concern to secure sensitive data and reduce the risk of malware or cyber-attacks. However, many companies overlook the importance of regular device health checks until they face major data breaches or costly incidents.

Customer expectations have evolved dramatically over the past decade. In 2025, businesses can no longer afford to take a passive approach to customer service. The modern consumer expects instant, seamless interactions that anticipate their needs before they even have to ask. The solution? Proactive live chat powered by predictive analytics.

As we move through the spring, we’re tidying up and setting the stage for the big things coming this summer. Our May release focuses on small-but-mighty improvements, such as moving time entries between tasks, clearer unavailable periods in the Bookings tool, and more. Think of it as a spring refresh before a jam-packed June bloom.

Outdated tracking creates false signals and erodes trust. Learn how to measure real work and support performance with smarter top monitoring software.

Today, I’m going to state our point of view on the modern disciplines of strategy and planning. We recently published a white paper about our approach to Enterprise Strategy and Planning (ESP). It the opening letter, Matt Schvimmer, Atlassian’s Agile and DevOps (ADO) Senior Vice President and Head of Product, noted 3 questions leaders ask him.

Modern organizations face an expanding risk landscape, with 33% reporting three or more data breaches in the last year. Achieving ISO 27001 and ISO 27701 certifications signals a powerful commitment to cybersecurity, privacy, and operational resilience. These internationally recognized standards not only strengthen an organization’s security posture but also foster customer trust and regulatory confidence. But how do ISO 27001 and ISO 27701 differ?

At Wire, we're redefining what secure communication looks like at scale. With the launch of Message Layer Security (MLS) in our platform, we’ve taken a bold step into the future, introducing a breakthrough in secure, large-scale collaboration that no other platform has brought to market. Naturally, as with any transformative technology, this transition comes with its share of challenges. We are aware of some issues that have surfaced during the rollout.

Google Cloud Platform (GCP) powers the world’s largest companies and applications. But this kind ubiquity also brings with it greater security risks. And guaranteeing secure code — which can extend to secure data for your organization and customers — requires more than just flipping a switch. In this guide, we’ll walk through six practical GCP security best practices designed to help DevOps teams build safer, smarter cloud environments from day one.