Teams | Collaboration | Customer Service | Project Management

How Atlassian leaders are building a culture of AI-fluent teams

According to Atlassian’s 2026 State of Teams report, a growing gap has emerged: while AI makes individual tasks faster, many teams are struggling to keep that work aligned. In this panel discussion, Atlassian executives share an inside look at how they are operationalizing AI within their own departments to turn early experimentation into durable, connected ways of working.

The future of Jira isn't just tracking work. It's delegating it.

For a long time, Jira was where you went to track work. You updated a status, closed a ticket. Something important has shifted now that agents can be assigned to work items. Jira is still a record of what happened, but now it’s something else too: a place where work can move between humans and agents. That shift got me thinking. What if I leaned into it fully and ran an experiment? What if each stage of the SDLC had its own specialized agent and the board itself handled the routing between them?

AI Adoption in Professional Services: Lessons from the front lines

AI is taking root differently across every organisation — faster among younger generations in some places, driven top-down by leadership in others, and complicated everywhere by the question of how to balance development speed with cultural change. In this panel from Canvas 26 Tokyo, leaders from three professional services firms come together to share what AI adoption actually looks like when you're running large-scale projects: the hands-on realities, the Miro use cases, and what it takes to make the shift stick across an entire organisation.

What is an IT system audit and why it matters for security

Every organization now runs on a growing web of laptops, servers, cloud tools and remote endpoints. Each device carries its own operating system version, patch status, storage load and security configuration, and any one of these can quietly drift out of shape. An outdated OS, a missed security patch, a nearly full hard drive or an unmonitored network setting rarely looks urgent on its own.

Decide What to Build Faster with Miro Prototypes

Building is happening everywhere. But just because you can build it doesn't mean you should ship it. The teams pulling ahead have figured out how to move quickly from idea to validated direction — aligning before building, not after. In this product spotlight from Canvas 26 Tokyo, Mathias Davidsen (Solutions GM, Prototypes at Miro) shows how Miro Prototypes acts as the decision layer in your product development workflow.

Physical × Human × AI - The Future of Business Collaboration

AI is no longer confined to screens. It's becoming a partner in how we think, collaborate, and create. In this fireside conversation from Canvas 26 Tokyo, Hidetoshi Kikuchi (General Manager, BUSINESS INNOVATION LOUNGE TOKYO, Ricoh), Masumi Harazuka, and Kosaku Nakajima explore what it actually takes to build effective human-AI collaboration — in meeting environments, in product development, and in everyday decision-making.

Where does your SaaS Data Actually Live

Where your SaaS data actually lives refers to the physical and legal locations where your organization's cloud data is stored, processed, backed up, and shared across infrastructure and third-party services. Understanding these data locations is essential for maintaining regulatory compliance, strengthening security, supporting digital sovereignty initiatives, and deciding when cloud or on-premise deployments are the better choice for sensitive business information.

9 Warning Signs of Employee Burnout and What to Do

Signs of employee burnout often show up before anyone says a word. The World Health Organization says burnout comes from chronic work stress that has not been managed well. It shows up in three ways. People feel worn out. They pull back and grow cynical. They feel less able to do good work. Often, the first clue shows up in work patterns, not in words. This article covers nine signs of employee burnout in four simple groups. It starts with what your data shows.

What Is an SME in BPO? Meaning, Roles & Responsibilities

An SME in BPO (Subject Matter Expert) is an experienced agent who helps resolve complex customer issues, supports teammates, and shares process knowledge. Agents usually turn to an SME when a problem cannot be solved using standard scripts or knowledge base articles. SMEs support daily operations by answering questions, handling escalations, coaching agents, and improving process accuracy. They work closely with both frontline agents and team leaders.