Teams | Collaboration | Customer Service | Project Management

Amplify the person, automate the mundane: How H&M Group is building AI confidence across teams

Pick an animal. Now pick the strengths you bring to your work. Combine the two, and you’ve built yourself a superhero. That was the warm-up exercise H&M Group used to open an AI Learning Day for its tech teams, and it set the tone for everything that followed: you come to the table with your superpowers, and AI handles the mundane.

Inside Miro's UX Research Playbook

In this episode of How We Work, host Dominik Katz sits down with Josh Morales from Miro to talk about how UX research actually happens inside a fast-moving product team. Recorded live at UXDX, the conversation goes behind the scenes on building a research practice, partnering closely with product and design, and the habits that help research findings truly shape decisions. Whether you're a UX researcher, product manager, or designer curious about how Miro approaches user research, this episode offers a candid look at the people and processes behind the product.

ABAC in collaboration: the last mile of Zero Trust

How Rocket.Chat and Virtru close the security gap in classified collaboration with attribute-based access control (ABAC). In a classified operation, the person who had access to a room when they joined it may not be the person who is authorized to be there right now. Clearances change. Program assignments change. People rotate on and off missions, on base and off base, sometimes overnight.

Agentic Work Management is here!

Agentic Work Management is here – your easy button for AI productivity across every team. Now included for every paid Asana customer: 30+ new prebuilt AI Teammates, ready to work inside real workflows, and Asana Dash, your personal AI chief of staff and Asana expert that knows your goals and priorities and surfaces what needs your attention. Together, they show what Agentic Work Management makes possible: humans and agents working from the same plan, with the same context and goals, to coordinate and execute critical work.

How Asana is supporting 400 sales reps with AI Teammates

Andrew King leads competitive intelligence at Asana and his job is to make sure every sales rep (all 400 of them) has exactly the right information to win their deal. The problem? Each rep faces different competitors, different deal stages, and needs different content. Manually producing at that scale is nearly impossible. So King started using an AI Teammate and it changed the way he works. In this video, learn how he uses AI Teammates to.

7 best PSA software tools for creative and digital agencies

Most PSA roundups rank tools the way a systems integrator would buy one: neat scopes, predictable milestones, one billing model. Creative and digital agencies don't run that way. You've got three retainers renewing this week and a campaign in its fourth round of revisions. Two freelancers started Monday. And your finance spreadsheet only tells you a project lost money after the invoice already went out.

7 best project billing software tools for 2026

Choosing project billing software by feature list is how teams end up with a tool that invoices beautifully and still loses money. I work at Teamwork.com now, but I spent years running agency accounts, and the same lesson held: the billing model behind the invoice mattered more than the invoice itself. Clients are sharper on price than they've ever been, and they'll question an invoice the moment the value isn't obvious. That pressure punishes any team whose billing and delivery data don't line up.

How Asana uses AI Teammates to scale competitive intelligence across a 400-person sales team

When Andrew King, who heads up competitive intelligence at Asana, needs to help a sales representative win a deal, the information has to be exactly right. This means sourcing specific, current details customized for each individual rep. King supports a 400-person sales team. Each rep is working different deals, facing different competitors, and at different stages of the sales cycle.