Teams | Collaboration | Customer Service | Project Management

Simpplr

From assembly line to AI: Upgrade intranet tech to connect frontline manufacturing workers

Oct 25, 2024 By Jordan Katz In Simpplr
Artificial intelligence in manufacturing tends to conjure up ideas of predictive maintenance, supply chain optimization or quality control. All are true, of course, but as a data specialist, I view these more as outcomes. What drives these outcomes is an underlying AI-powered employee experience technology that delivers greater employee engagement, a single source of truth, and best-in-class internal communications — all of which empower your people to excel in all they do.
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How Freshdesk Automations Streamline Customer Support | Freshworks Explained Series

Oct 25, 2024 By Freshworks In Freshworks
In this episode of the Freshworks Explained series, Praveen breaks down how Freshdesk automation can transform your customer support operations. Learn how to streamline workflows, reduce manual tasks, and solve customer issues faster using three types of automation rules: Ticket Creation, Ticket Update, and Hourly Triggers. Discover how to automatically prioritize tickets, filter spam, notify teams, and ensure quick resolutions. Watch now to see how Freshdesk can enhance your team's efficiency and boost customer satisfaction.
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CurrentWare

How Absenteeism and Presenteeism Affect Productivity

Oct 25, 2024 By Dale Strickland In CurrentWare
Absenteeism—being absent from work without a valid reason—is a chronic problem for U.S. employers, conservatively costing $3,600 per hourly employee per year, and $2,650 per salaried employee per year. Based on this, a company of 5,000 hourly employees will lose over $18 million per year without a strong absence policy. But being physically present isn’t always the best thing for overall productivity.
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we360 ai

7 Effective Ways to Streamline Marketing and Sales Automation for Greater ROI

Oct 25, 2024 By Lokesh Kumar In We360.ai
In today’s competitive landscape, marketing and sales teams are tasked with managing high volumes of leads, engaging prospects across multiple touchpoints, and converting these interactions into meaningful relationships. Marketing and sales automation has transformed how companies manage these activities, freeing teams from repetitive tasks while increasing efficiency and accuracy. However, merely adopting automation tools isn’t enough.
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we360 ai

7 Important ToDos Before You Head Out of the Office

Oct 25, 2024 By Lokesh Kumar In We360.ai
In today’s fast paced work environment, leaving the office doesn’t just mean logging off and heading out. With so many projects, deadlines, and tasks in play, preparing properly before you take time away is essential to prevent a hectic return. This guide will walk you through seven important todos to help you leave the office organised and set the stage for a seamless return.
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wire

Top reasons why customers choose Wire

Oct 24, 2024 By Marisol Vales In Wire
It’s no secret that the need for secure communications is bigger than ever. Online threats are more sophisticated, and getting worse as bad actors leverage tools like generative AI. If you're not worried about how to protect your organization, then you haven’t been paying attention. From sensitive client data to proprietary information, unsecured communication is a large and attractive target.
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Innovating on customer service with the Hon. Victor Dominello | Experts Unleashed | Atlassian

Oct 24, 2024 By Atlassian In Atlassian
The Honorable Victor Dominello is a former senior minister of the NSW Government. During his 12 year cabinet career, he held a range of portfolios including, Digital Government, Innovation, Finance and Aboriginal Affairs. Being part of the leadership team that led the state through Covid, Victor drove digital solutions such as QR check-ins, vaccine certificates and dine and discover vouchers via the ServiceNSW app.
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