Teams | Collaboration | Customer Service | Project Management

Performance monitoring - Identify and improve workplace inefficiency

With evolving workplaces, teams are working in distributed environments that have made it tricky for organizations to keep track of remote employees’ behavior and align their efforts to business goals. The growing cases of unproductive website usage in remote work are causing companies to suffer a significant loss of around $28bn every year.

La Mobilière uses Miro to simplify its planning process and digitize its insurance offerings

Founded in Bern in 1826, La Mobilière is the oldest private insurance company in Switzerland. They offer insurance products for professional and private customers in the fields of life insurance and property insurance. In order to scale their business and fulfill customer needs, La Mobilière uses the highest technical standard to innovate through the digitization of products and services.

Revolutionizing dental practice management: Dentistry Support's remote support services

Innovation has a critical role in enhancing patient care and operational effectiveness in the dynamic field of healthcare. Dentistry Support, which was established in 2019 by Dr. Stefan Borgas and Sarah Beth Herman, is a pioneer in the dental field, providing remote support services that enable dental businesses to thrive. This blog post explores Dentistry Support’s journey, the services it provides, and the transformative impact of its approach on the dental practices it serves.

Transform your customer service teams into superheroes with #ZendeskAI

🚀 Our intelligent bots can automate answers, reducing ticket volume and allowing customer service agents to level up as experts by focusing on essential tasks at hand. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to Create a Custom Jira Dashboard with Geckoboard

If you’re using Jira day-in, day-out, it’s probably fair to say you’re one of those people who loves getting stuff done. For staying organized, capturing details around individual tasks, and managing projects, Jira is great. But it's all too easy to get lost in the details of our boards, and miss the big picture of what’s happening in a project.

Comprehensive Guide On Choosing The Right Attendance Management System

Have you ever wondered how businesses across the globe are efficiently managing their workforce attendance? As organizations recognize the pivotal role of attendance management in optimizing operations, the global time and attendance software market has witnessed remarkable growth. Projections indicate that by 2030, the market is poised to reach an impressive USD 8.3 billion to USD 9.89 billion, boasting a compound annual growth rate (CAGR) ranging from 9.7% to 12.1%.

Persistent chat today: standard but still beneficial

Email remains a trusted means of official communication. However, instant messaging enables real-time collaboration critical for swift updates. Instant messaging complements email's reliability with the immediacy of today's work demands. In this scenario, persistent chat has emerged as a standout solution, offering versatility and convenience, especially in workplace interactions and customer service scenarios.

9 Easy Ways to Fool Employee Monitoring Software

Organizations need time tracking because it gives them the ability to measure how much time employees spend on activities and find areas where money may be saved. Still, some workers can take advantage of the system and get paid for time they did not work. This article explores how employees try to trick time-tracking software and how to stop it. We’ll also highlight timekeeping tools that are impervious to manipulation of this kind.

6 Examples of Communication Breakdown in the Workplace

Do you remember when we were at school and had group projects? The idea was to work as a team and share ideas. There was just this one itsy-bitsy thing: not everyone was heard or taken into consideration. It was really hard to communicate your opinion unless you were the loud one on the team. Fun, huh? 😀 The same holds today when we are adults working on a bit more serious projects. Effective communication can go a long way when working in a company.