Teams | Collaboration | Customer Service | Project Management

Enterprise resource management software: what it is and how to choose the right one

If you’ve ever sat in a planning meeting feeling like you’re playing a high-stakes game of Tetris with your team’s schedules, you know the frustration of "making it work." Many organizations reach a size where spreadsheets fail, but they find themselves at a crossroads: do they adopt a massive, rigid ERP system designed for factories, or do they look for a solution built for people? This is where Enterprise Resource Management (ERM) software comes in.

AI reporting: What it is, how it works, and how to get started

Before I joined Teamwork.com, I spent years pulling together reports that took hours to build and minutes to forget. Stitching data from three or four tools into a slide deck every Monday, only to have a client ask a question the report didn't cover. Sound familiar? That cycle is exactly what AI reporting is built to break.

3 ways AI alert grouping is transforming on-call engineering at Atlassian

At Atlassian, on-call engineers live at the intersection of urgency and uncertainty. Floods of noisy alerts sap focus, energy, and productivity — especially when responders must decide what matters, what can wait, and what’s just noise. A single underlying issue can trigger dozens of near‑identical alerts in hours.

Canvas 26: Teamwork AI-mplified

Join us for Canvas 26 — Miro's global event on collaborative AI for teams and leaders. AI makes everyone a builder. But building the right thing? That takes teams working together. At Canvas 26, learn from the organizations already bringing teams and AI together to solve complex problems — and leave with scalable workflows, actionable strategies, and the insights that actually change how work gets done.

Inside the Build: How Asana made subtasks easier to create

Subtasks are one of the most useful parts of Asana. They let you break a big task into smaller steps, assign pieces of work to different people, and track progress without losing sight of the bigger picture. But working with subtasks used to take a few extra steps. You'd leave your project view, open a task pane, and work from there. If you wanted to turn an existing task into a subtask, you had to open a menu, search for the parent task by name, and click through a few more steps to confirm.

Seamless encrypted history sharing arrives in Element

For years, end-to-end encryption (E2EE) has been the gold standard for digital privacy. But it has always come with a silent trade-off: when you add a new member to an encrypted chat, they arrive at a blank slate (as in, they can’t see conversation history). Any previous conversation - no matter how vital to their onboarding - remained locked away, accessible only to those who were already there.

Sales and marketing alignment needs a live view, not a better process

Ask any sales leader whether marketing leads are any good (and I’ve had a lot of those conversations), then ask marketing whether sales follows up quickly enough. You will get two very different answers - and both teams will be right. According to HubSpot's 2024 State of Sales Report, sales professionals at aligned companies are 103% more likely to beat their goals than those at misaligned ones. Yet only 30% of sales professionals say their teams are strongly aligned.