Teams | Collaboration | Customer Service | Project Management

View AI agent conversations as tickets in Agent Workspace | Zendesk demo video

Apr 30, 2026 By Zendesk In Zendesk
Give your team full visibility into AI-powered conversations within Agent Workspace and Support. Previously, AI agent conversations were only briefly visible in Admin Center. Now, every AI conversation becomes a ticket at the start, visible in Agent Workspace. In this video, we'll show you how to surface these tickets, create filtered views, and explore how these tickets give you deeper insight into your automated resolutions. Ideal for teams scaling support with AI.
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miro

What's New: What we launched in April 2026

Apr 29, 2026 By Natalia Toborek In Miro
AI is rapidly changing how teams build, decide, and ship. But here’s what the teams in the lead have already figured out: the difference between AI that’s helpful and AI that’s truly transformative comes down to three things. The context you feed it. The speed at which your team can get on the same page. And whether you’re building on your team’s collective intelligence — not just one person’s prompt.
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onedesk

Managing Project Intake for Service Businesses

Apr 29, 2026 By Erin Richardson In OneDesk
Projects are super important to a service-based business. But the actual intake process can be complicated, usually due to a lack of organization and formal processes. How do you decide what to take on? How do you make sure you don’t overpromise and underdeliver? The answer is a Project Intake Process, and if you aren’t using PSA (Professional Services Automation) software like OneDesk to handle it, you’re probably working harder than you need to.
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Miro AI Slides: From Prompt to Presentation in 120 Seconds

Apr 29, 2026 By Miro In Miro
Spending hours formatting slides is the old way. In this video, we show you how to generate a full presentation in Miro in under two minutes using AI, including how to write prompts that actually give you great results, generate custom images, get expert feedback from AI Sidekicks before you present, and import existing PDFs to build on. Your next deck starts here. Subscribe for more tips that help you work faster and smarter in Miro.
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troop messenger

React Native and AI Integration: How to Build Smarter Mobile Apps

Apr 29, 2026 By poojitha In Troop Messenger
Mobile apps in 2026 are moving beyond static screens and basic forms. Users expect apps that anticipate needs, understand input, and adapt in real time. React Native combined with AI provides a clear path to build cross-platform apps that feel smart and responsive on both iOS and Android.
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scoro

May 2026 Version Update: New Apps by Scoro & Work Management Improvements

Apr 29, 2026 By Sintija In Scoro
This month’s theme is data centralization and precision. From purpose-built apps in Scoro that will help you retire those last few fragmented spreadsheets, booking tool improvements, and new and improved finance integrations – every team will find useful updates in this release to improve their operational efficiency and data precision.
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