Teams | Collaboration | Customer Service | Project Management

Workshops are serious business — they tackle meaty material and move at a brisk pace, so it’s key to keep your team dialed in and following along. That was challenging enough for in-person workshops. For remote workshops, it can feel herculean. But great news — here are some creative ideas, tips, and techniques for grabbing and keeping your team’s attention from afar. Contributing Writer at Miro John Cockrell covers topics for Miro on all things remote collaboration.

Whether your marketing goals are lofty and far-reaching or finite and quick to achieve, the most important element they provide is opportunity and momentum for improvement. Things are now shifting more to the online space, particularly due to the past year, where many industries had to pivot from a primarily offline focus into unfamiliar territory online. In response, companies’ approach to customer service has become a quickly evolving landscape, and team members must stay adaptable.

At first glance, project management in a creative environment might seem like an oxymoron. After all, shouldn’t we promote the freeflow of ideas without trying to add potentially limiting structure? Creatives are the cornerstone of the world’s innovations — their inability to think outside the box and present dynamic solutions is a benefit to any organization.

Wondering which is the best employee accountability software for your team? If you’re offering your team a flexible or remote work option following the COVID-19 pandemic, employee accountability is probably one of your main concerns. How will you hold employees accountable for their work when they aren’t physically in the office? While accountability software can certainly help you out, you need to choose the best one for your requirements.

Want to hire a Chinese virtual assistant? From accounting and improving customer experience to data analytics and more — virtual assistants can do a wide variety of tasks. And while the process of hiring them can sound intimidating, it doesn’t have to be. All you need are clear expectations, job platforms, and a little expertise. So how do you hire a virtual assistant from China? In this article, we’ll cover what a virtual assistant is and how you can hire them.

A customer can be very satisfied with the products and services of a company, but that doesn't mean they’ll remain loyal. Competitors can attract them by offering better customer benefits, including proactive customer support. Customer experience is decisive for both satisfaction and loyalty. However, most companies do not offer great customer experiences.