Teams | Collaboration | Customer Service | Project Management

What are the Best Practices to Monitor Remote Employees?

In 2025, the remote work model will be leveraged for its flexibility and cost-effectiveness. Remote culture is the future of modern workforces. A report from CXO Today estimated that 60-90 million Indians will be working remotely by 2025. Monitoring the remote workforce is one of the biggest challenges for today’s businesses due to lack of visibility and control over daily operations. Whether employees are staying productive or streaming Netflix during work hours, you need clarity.

How To Write Docs SUPER Fast With Miro AI

Drafting documents has never been easier! With Miro AI, you can generate professional docs like Product Briefs, Retrospective Summaries, and Meeting Notes in seconds. What you'll learn in this video: Save time and elevate your workflow with Miro AI. Watch now and see how it works! Like this video? Give it a thumbs up, comment, and subscribe for more Miro tips in under a minute!

How do I change a user's email address in my account?

Learn how to change the primary email of a user in Zendesk Support. This tutorial will teach you how to find and update a user's primary email address. Where can I ask questions? Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

5 steps to provide email support - Step 1: Plan your setup

Kick off your journey to email support mastery with the first episode of Zendesk’s "5 Steps to Provide Email Support" series! In "Step 1: Plan Your Setup," learn how to build a solid foundation for smooth and effective email communication tailored to your business needs. Discover how to optimize resources, simplify support workflows, and deliver outstanding customer experiences. Don’t miss the live Q&A session to have your important questions answered! Perfect for teams aiming to improve efficiency, elevate customer satisfaction, and integrate email support seamlessly into their business strategy.

18 Digital Communication Tools Every Business Should Know

Each business has its rhythm. Every business or team is different and operates in its way, with its own culture and traditions. Therefore, it is no wonder that the ideal digital communication solution will be individualised for each person. Certain groups are still old-fashioned and prefer to use email to avoid mess and organising things. Other businesses rely on stable voice solutions in order to remain in touch with clients and partners around the globe.

AI recruiting: revolutionizing hiring and talent acquisition in 2025

HR leaders and candidates continue to face a turbulent job market. Against a backdrop of economic uncertainty and volatile hiring cycles, AI in recruitment offers organizations a powerful new path to talent acquisition. What was once considered science fiction is now reality. Leading SaaS companies recognize AI’s strategic value and have integrated it into the core of their talent acquisition processes. It’s no longer enough to simply invest in AI.

Internal communications manager job description and key role (2025)

A key component in thriving organizations is strong communication between all levels of employees. When a team is on the same page, clear about their objectives and mission, and regularly informed about company changes, they will reach their goals faster and with fewer obstacles. This is why having the right internal communications manager is essential for large and growing organizations.