New August 2023
The August 2023 release of OneDesk is now live! In this release the team has added a variety of usability enhancements and useful new features.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Project Management, Methodologies, Productivity and Tools.
Understanding and Fixing the Skills Gap Between Remote Work and In-presence Work. Are the Skill Sets the Same?
Remote work, that little accommodation everyone is after right now and for a good reason, is becoming increasingly popular. Nowadays, companies are more than ever exploring remote work options due to the financial, environmental, and health benefits of remote work. Remote work is here to stay, and remote workers need the right skills to succeed. But, what makes a remote worker successful? Is it the ability to work independently? Being able to stay organized and on task? Or is it something else entirely?
12 Best Project Planning Tools To Try In 2023
Every project manager wants to use robust project planning tools. After all, the mere thought of using a productivity-enhancing tool can put you into hustle mode, right? However, only 35% of project managers are somewhat satisfied with the current level of PM maturity. To add a layer of clarity to your decision-making, here are the 12 best project planning tools that can add value to your project management style and process.
10 ways to measure employee productivity (pros & cons of each)
With a system for measuring productivity levels, you can see which employees positively impact your bottom line the most and use their methods to level up the rest of your team. That said, choosing the right productivity metrics and implementing tracking systems are often the biggest roadblocks. Should you focus on quality or quantity? Do you need productivity software, or can you measure manually?
13 best clock-in clock-out systems (manual & automated)
No matter where your team works, tracking employee time is crucial for managing costs and planning projects. If you’re exploring a new work model or growing your team, it’s worth rethinking your time tracking system or implementing one for the first time. But if you’ve tested time clock systems before, you may have discovered a few disadvantages, such as: So, what’s the most reliable method for your business structure and work model?
Asynchronous Work: The Future of Workplace
Haven’t you wondered how for years we have been establishing successful synchronous communication through social media, but when it comes to working, even though agendas are tightly scheduled sometimes we struggle? Asynchronous work seems to be Willie Wonka’s golden ticket for the future of communication, and we are telling you everything about it! The concept of async work is becoming more and more popular in the business world. But what is it, and why should you care?
Mastering Operational Efficiency: Insights, Strategies, and the Journey Behind 'Come Up for Air'
Dive into an enlightening conversation with Liam Martin as he hosts Nicholas Sonnenberg, an expert on business efficiency and productivity. Nicholas delves deep into the intricacies of his recently released book, "Come Up for Air," shedding light on the nuances of writing and the art of book promotion. The duo explores the crucial role of operational efficiency, the significance of process documentation, and how modern communication tools are reshaping businesses. Moreover, Nicholas emphasizes the importance of strategic planning and organization, generously sharing wisdom from his rich experience. Gain valuable insights as he introduces the CPR (Communicate, Plan, Resource) Framework, a transformative model for achieving peak efficiency.
Unlocking efficiency: Proven tips for professional services billing
Accurate, streamlined billing processes are absolutely essential for professional service providers. It’s how your business generates revenue, tracks payments, and maintains cash flow. But too often, businesses rely on manual processes that are time-consuming, prone to errors, and difficult to keep up with, risking unbilled hours, frustrated clients, and decreased profit margins.
Challenges of Flextime Manager and How to Overcome Them
Do you want to avoid being stuck in the office from 9 to 5 daily? Flextime might be the thing you need! With flextime, you can adjust and customize your work hours to fit your schedule, giving you more freedom and a better work-life balance. But, with great flexibility comes great responsibility, and that’s where the challenges of flextime management come in. Don’t worry. We’ve got you covered.
Boost Operational Efficiency with Business Process Automation
Imagine having a robot helper who could do your chores, like making your bed or doing the dishes. This is like what business process automation is for companies. It’s a way for businesses to make their work easier and more efficient by using technology to do specific tasks. Think about how much time you could save if you didn’t have to keep doing the same thing repeatedly. That’s what business process automation can do for a company.