Teams | Collaboration | Customer Service | Project Management

How the City of Cologne is leading the way in delivering secure and compliant digital collaboration

Government agencies are under increasing pressure to modernize their IT systems, provide better employee hybrid experiences and deliver affordable digital services to their citizens. In this immersive live session, Rene Jahnke, Solution Architect at the City of Cologne, will share how a 2,000-year-old city is driving digital transformation while ensuring data protection.

The Human Side of the Way We Work | Distributed22

How have our feelings about — and, thus, their engagement with, relationships at, and perceptions of — work shifted in recent years? In our Distributed ‘22 keynote, Paul D’Arcy, Chief Marketing Officer at Miro, unveils insights from our in-depth exploration of the evolving behavior, preferences, and priorities of today’s employees. Followed by an insightful discussion Katherine von Jan - Chief Strategy Officer, Salesforce Innovation. Walk away with actionable solutions for fostering humanity in the modern workplace.

OneDesk - Sharing with Customers

Why share a project? What and how do customers see information? Learn how to add a customer to a ticket or task and share projects with a customer. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Jira Work Management Monthly Minute: October 2022 | Atlassian

Get the latest Jira Work Management updates in our Monthly Minute. In October 2022, we added horizontal navigation, a starred feature, and the ability to move around the list view like a spreadsheet. Check out the sidebar and Smart Link forms too. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.

Ensure Critical Resources Reach Distributed Workforce | Be Unstoppable with Freshservice + Splashtop

As more organizations adopt distributed work, this shift has introduced a new set of challenges when it comes to delivering IT services and resources employees need, seamlessly and securely, wherever they are. How can businesses ensure that their critical resources can reach users without being restricted by geography? We interviewed Justin to understand from him how remote desktop solutions can enable companies to receive more value from their IT investments.

OneDesk -About Customers & Customer Organizations

Learn about creating and managing customers, how to organize customers into organizations, and how configure the customer detail panel. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Empower Your Team with Razor-sharp IT Visibility | Be Unstoppable with Freshservice +Device42

With growing IT infrastructure complexities and new system dependencies coming into play, companies are increasingly looking for powerful solutions that provide them 360° visibility into their on-premise and cloud infrastructure. For our very first interview, we invited Mike to tell us why having a single source of truth for all your IT needs is the key to business continuity and providing an ‘always-on’ IT experience that delights your employees.