Teams | Collaboration | Customer Service | Project Management

5 steps to get started with self-service - Step 1: Map out your business model

Start your journey with self-service in the first episode of our series: map out your business model. Learn to plan content that truly helps your customers, organize your help center for B2C, B2B, and B2E users, and manage visibility to keep information secure. Discover how multilingual support expands your reach and improves satisfaction. Build smarter, inclusive support that works for everyone.

Copilot auto assist: How to create actions for auto assist

In this video, we’ll show you how to create automated actions using Auto Assist, a powerful Copilot feature in Zendesk, that enables you to speed up support and reduce repetitive tasks for your agents. Learn how to: This video is perfect for Zendesk admins, ops leads, or anyone looking to scale AI-driven productivity across their support team. Explore more: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How AI agents are powering the future of customer service | Zendesk

AI agents aren’t just answering questions — they’re transforming the way support teams work. See how resolve complex requests, launch backend actions, and scale high-quality service without sacrificing the human touch. This is the future of customer experience, and it’s already here. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Revolutionize Workplace Productivity with Flowace | Quick Product Tour

Are you struggling with team productivity, time leaks, or accountability? Meet Flowace – your intelligent productivity assistant that helps organizations boost efficiency through automated time tracking, employee insights, and activity analytics. In this short demo, we’ll walk you through how Flowace helps: Track work hours effortlessly Gain actionable productivity insights Improve time utilization across teams Enable silent tracking for transparency without micro-managing Integrate seamlessly with tools like Jira, Slack, HRMS, and more.

How to Change Language in Miro - Work in Your Preferred Language!

Want to use Miro in your preferred language? In this quick step-by-step tutorial, I’ll show you how to switch your language settings in Miro in just a few clicks! Whether you're on the Miro dashboard or already inside a board, it's super easy to adjust the language to English, Spanish, German, French, Japanese, Portuguese, Korean, or Polish. Follow along as we update the interface to Spanish in seconds! Learn how to switch languages even if you’re not registered in Miro.

Boost Team Productivity with Workstatus | Productivity Management

Struggling to understand where your team’s time goes? Worried about distractions and dips in performance? Switch to Workstatus Productivity Management—a smart way to gain visibility, eliminate guesswork, and boost team efficiency. What You Get with Workstatus: Define productive vs. unproductive apps & URLs Real-time productivity scores—no manual inputs Track app/website usage & time spent Visual daily timelines showing work patterns Team leaderboards to inspire performance AI-based categorization that improves over time Support underperformers with individual activity reports.