Teams | Collaboration | Customer Service | Project Management

Learn how to set up the connection between Zendesk and your facebook page to address questions and comments from your followers.

Some tickets, like GDPR data deletion requests, need extra care. In this episode of Unlocking Zendesk, Jude Kriwald shows how to use a trigger that adds an automatic internal note — giving agents clear instructions inside Zendesk so nothing important gets missed. This simple workflow keeps everyone aligned and reduces errors without ever leaving the workspace. Automatically add internal notes with key steps or reminders Use tags to ensure the trigger only runs once Keep agents consistent when handling sensitive requests Build better reporting in Explore using these tags.

Discover how to tailor Asana’s pre-built automation rules to fit your team’s exact workflow. See how you can edit triggers and actions to make automation work for you.

At the 2025 Labour Party Conference in Liverpool, Wire hosted a high-level panel discussion on how the UK can strengthen its digital sovereignty and resilience in an increasingly complex geopolitical landscape. Chaired by Jon Craig, Chief Political Correspondent at Sky News, the panel featured: Together, they explored how the UK can balance global collaboration with national control—aligning regulation, procurement, and innovation to build a truly sovereign digital ecosystem.

Learn how to create, configure, and publish an AI agent with Zendesk AI Agents – Essentials.

Connecting Slack and Salesforce just got a whole lot easier. Learn how to link your orgs, map users, and activate your connection. Class dismissed!

It’s not laziness; it’s lack of clarity. See how Workstatus helps teams work smarter, not harder.

Your data deserves more than trust — it deserves control. With Troop Messenger On-Premise, your organization gains complete data sovereignty, AES-256 encryption, and zero third-party dependency. Deployed within your own infrastructure, it ensures confidential communication, audit-ready compliance, and uncompromised security. Self-Hosted. Encrypted. Enterprise-Grade.

Find out more about how you can allocate work to your team the right way http://bit.ly/4omSzld

Sign up for a free 30 day trial: https://www.teamwork.com/project-management-software/

InvGate Service Management is a complete ITSM solution that empowers your support team to deliver outstanding service. It provides organizations with the following: InvGate Service Management's multiple capabilities make it the best solution to build a state-of-the-art service desk or help desk. Plus, its intuitive UX is perfect for expanding the solution to the rest of the organization and implementing an ESM strategy.