Teams | Collaboration | Customer Service | Project Management

This episode features an interview with Mike Robbins, motivational speaker and author. In this episode, Shawn and Mike discuss the limits of authenticity, how AI is affecting teams, and the difference between recognition and appreciation.

Grow your pipeline, boost conversions, and power productivity with our AI-powered, easy-to-use sales CRM. Smarter campaigns, superior leads: Freshsales helps you run smart sales campaigns to generate more leads, then capture, qualify, route, and track them with the power of Freddy AI. Efficient organizing, expert prospecting: Declutter your sales view and have the key details you need to dive into your day with no wasted time. Plan your entire sales process with kanban views, and configure and control with drag-and-drop cards.

Discover how Vivantio can transform your technology and service management experience. Why Vivantio?

In this webinar, Jira Product Discovery Sr. Product Manager, Rohan Swami, shares real-life examples of how to do discovery and delivery together and connect them on the same Jira platform.

The GitHub integration for Miro introduces a realtime, 2 way data sync between GitHub Issues and Miro. The video shows how to choose a repository, import issues, and then update and sync those updates all within Miro, without leaving your Miro board. All updates to GitHub issues will be updated to GitHub in real time. You will also learn how to create multiple GitHub issues at once by selecting sticky notes and then converting those Miro Sticky Notes into GitHub Issues. Those converted sticky notes will appear as app cards on the board.

A change request is a formal ticket for tweaking or modifying anything in your system or IT environment. Whether because of new business needs, fixing existing problems, or simply making something better, a change request helps you outline what needs to be done and why. These aren't just procedural necessities but tools that can boost the effectiveness and reliability of your help desk. Here's how they make a difference.

Take a look at our new "Approval Workflow" functionality. Make sure the proper steps are taken before a ticket or project moves to the next step!

24 Hour Fitness worked with FMX Solutions to switch from BMC Remedy to Jira Service Management to reduce silos and save costs. Now 24 Hour Fitness is connecting Dev and Ops to collaborate better and make work more visible. Watch this Team 24 they’ve used Jira Service Management to transform their service management practices.

Slack lists make it possible for teams to manage projects and tasks right where they’re already working. From action items to deadlines and resources, lists put the most important parts of your conversations to work so teams can get more done, faster. All without ever swapping between apps.

See 3 in-depth examples of how to use lists in Slack to manage projects, collect requests, and track work.