Teams | Collaboration | Customer Service | Project Management

CLion Time Tracking: Why You Need It and 5 Fantastic Tools

CLion is a cross-platform Integrated Development Environment (IDE). To put it more plainly, it’s a code editor for software developers that enables collaboration and works “cross-platform” on Linux, Mac, and Windows. For context, CLion IDE is a product of Jetbrains, a well-known producer of developer tools (such as IntelliJ IDEA and PyCharm IDE).

Your guide to project management offices (PMOs)

Project management is nothing new for your business: You already rely on project managers to keep the deliverables moving, break down information silos, and work toward project success. But as your business grows, you may reach a point where having a handful of project managers working as peers isn’t enough. There are a few telltale signs that you’ve reached this point: A project management office could be the solution to these and other issues.

How to Survive Inflation: Boost Your Salary and Protect Your Money

Inflation is a scary word for many people. It can mean the difference between having a comfortable life and struggling to make ends meet. For people who are already struggling, inflation can be disastrous. Luckily, there are things you can do to protect yourself from inflation and boost your salary during these unstable times. In this blog post, we will discuss some of the best ways to survive inflation and keep your money safe!

Benefits Of Having Computer Screen Monitoring Software For Your Business

Suppose you have an e-commerce website, online business, or traditional workplace for which you want to ensure that your workforce completes their daily tasks efficiently. In that case, keeping tabs on the activities in real-time is always a good idea to ensure your workforce is productive. But, How can you do that?

How to Choose the Best Sales Chat Software

When it comes to customer service, it is no secret that sales chat software has changed the game. From increasing customer experience to driving conversions and improving retention, live chat is a fundamental way to interact and support customers. Customers and support agents have noticed, and there is no better time to implement an effective sales chat software.

8 Useful Tactics To Improve Employee Retention in Call Centers

The pandemic led to the adoption of more remote and hybrid work options, which has helped unlock a global workforce. While BPO/KPO companies had unprecedented access to global talent, call center employees too had greater work opportunities. The consequence? Outsourcing companies started finding it difficult to control turnover and retain their top talent. According to the 2021ICMI report, the average employee turnover rate in a contact center was 58% year on year.

Taking It Slow: 11 Counterintuitive Work Habits to Make Your Team's Time Count

Thinking about steering your team in a new direction by adopting a sustainable productivity mindset? You’re in the right place. Coach your teams effectively with these counterintuitive habits and get tips on how tools to monitor team performance can help.

CEO activism can attract the best talent. Here's why CEOs might want to avoid it.

The world has become increasingly politically polarized, and leaders of its biggest companies aren’t immune. When a CEO shares their view on a divisive issue—via a tweet, an op-ed, or monetary donation—they will create admirers and enemies. However, taking a stand is increasingly seen as a signal of their authentic character and, by extension, leadership style. Every CEO takes a risk when they become sociopolitically active, and that decision has downstream effects.