Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

11 Inexpensive Team Chat Software & App for Modern Office in 2020

If you’re still using emails to exchange work messages, who better than you can understand the problem of endless email chains, annoying CC’s, and accidental Reply All’s? While emails have a certain charm, they’re not the best tool for internal communication. If you use email for work chat, reviewing all the conversations about a single project requires sifting through multiple email chains.

11 Sophisticated Team Chat Apps & Software to end endless email Threads

If you’re still using emails to exchange work messages, who better than you can understand the problem of endless email chains, annoying CC’s, and accidental Reply All’s? While emails have a certain charm, they’re not the best tool for internal communication. If you use email for work chat, reviewing all the conversations about a single project requires sifting through multiple email chains.

Part 1: Ouch! Solve the pain caused by your current B2B customer support system.

Has your Inbox has screamed, “Enough!” because of all of the e-mails related to support tickets piled up? This is one of the top pain points reported by B2B customer support professionals, and this four-part blog series will explore how the right B2B customer support software will help you solve for all of them.

Remote pair programming? Oh yes, you can

When the entire company is working from home, pair programming is not only possible but even more valuable. If you were practicing it face to face, why not continue remote? If you weren’t, why not try? My team did a series of remote pair programming sessions in during the last month or so, and I want to share a few tips from that experience. If you’ve never tried pair programming before, here’s a good primer.